"No update on delivery of either orders"

No update on delivery of either orders. Only automated emails.... and the delivery time has elapsed for both products purchased

"They don’t value customers"

Golf clubs turned up 5 days late. Customer service replied to my email 2 days after sending and washed their hands of it.
Usual ‘ covid is delaying everything’ excuses which are wearing line these days. Even a set of cheap golf balls sent to show the appreciation as a customer isn’t offered. Won’t use again pure because of the lack of empathy and I’m clearly just another number and not a customer

"They need to improve"

They need to improve their delivery & customer service. The product was late to ship, I was only advised after I emailed to find out why it hadn't shipped. Delivery to France then took 2 weeks, not the 3-5 days they advertise. Late or non shipment seem a regular event judging by the comments on here. The product did eventually arrive and is fine, but I'm not sure I'll be using them again, other suppliers are available without the hassle.

"Brilliant service will use again"

Brilliant service will use again

Ordered the new grip set and came with all the bit to do it very easy and feel great

Even dropped a few shots with the new grips so win win

"it was two days after my purchase was…"

it was two days after my purchase was ready to be shipped before the courier collected it

"Good clubs shame about the communication."

I had to wait 23 days from the day I ordered to when I received my clubs, coming from Sweden I suppose is ok. Communication is nonexistent,each week I sent an email only to be told "sorry but we've been hit by Covid, we didn't have the clubs in stock to we've got the clubs now and we will email you when we are sending them. I only knew I was getting the clubs when I received an email from DHL. The quality of the clubs are very good and they were to my specifications. Overall the clubs are very good, communication very poor.

"Bit of a delay on the order for my…"

Bit of a delay on the order for my shaft, but I contacted them and they replied within 24hr. They said that the midsize grips were on backlog and whether they could use a normal grip with extra tape. I said yes and it was shipped within 2 days, so overall good service.

"Great company to do business with"

Nordica golf have always been a very trustworthy company great communication and good products very satisfied

"Great service order came a day early"

Great service order came a day early. Very happy with the item bought. Will recommend to my golfing buddies. 😁👍

"Order still not received"

I am concerned because I still have not received the Callaway rouge shaft of which I ordered. I hope it arrives soon.