"Love this store"

I’ve just purchased a concert ukulele from Southern Ukulele and I absolutely LOVE IT! It has a beautifully mellow tone (solid mahogany top and low G string). I phoned the store on Friday afternoon and received excellent advice about the most suitable instrument for my requirements in my price range. I felt theperson I spoke to was very knowledgeable and honest. I was delighted when my lovely new Uke arrived safely first thing this morning (Tuesday). What excellent and efficient service all round 😁. I would THOROUGHLY recommend Southern Ukulele Store.

"Unheard of levels of customer service"

Ordered a Tenor Ukulele, however it had a defect when on the workbench and I was called and offered a slightly more expensive but similar Ukulele (at no cost to myself) - I was called again another day to advise me on Low-G string choices, and that I was still happy with the swap.

They genuinely went above and beyond and provided way more consideration/advice than I'd ever expect, especially as I was ordering an entry-level Ukulele, not even anything pricey! Would definitely recommend and wouldn't have any worries approaching them if I did ever have an issue.

"This a really well set up ukulele that…"

This a really well set up ukulele that sounds great. Real value for money. SUS are the best as far as I am concerned.

"Great Service and products."

The shop has a useful website, handy advice is freely available. from staff who are themselves excellent musicians, service is good and purchased items are securely packed and delivered quickly using reliable carriers. My recent purchase of a ukulele took only 2 days from order to delivery, this just days before Xmas, I was told about the possibility of blemishes on the finish of this particular model, but found none worth mentioning, the instrument is handsome in its lack of fancy decoration, has a lovely wood grain, and useful features like bridge pegs which make for easy string replacement, the neck is slightly wider than most and comfortably shaped. Yes this is a quality but affordable instrument with lovely sound qualities, at somewhat less than £200. What is this lovely instrument, it is a Super Tenor Islander by Kanile’a

"Ordered a new ukulele on a Wednesday…"

Ordered a new ukulele on a Wednesday morning to which it needed a strap button and converted to Left hand, to my amazement the next morning a delivery driver knocked on my door with my purchase this is second to none customer service and shows the excellent attention to customer care that southern Ukulele store build there reputation on.

"Just the best!"

I purchased a new uke on line on Monday afternoon at 1330hrs. It was delivered to my door in Norfolk at 1310 the next day! Packaged so well to avoid damage, and the uke obviously checked over and set up.
My 4th uke from this brilliant company. They are so knowledgable , friendly and a pleasure to deal with. If only all retail shops were this good.
Would recommend 100%

"My first steps into the world of the Uke!"

My first steps into the world of the Ukulele. I ordered a Kala Tenor and case online following some excellent and friendly help from Alex.

It arrived today well packaged. Good People to deal with.

"Unbeatable for knowledge, range, advice and hospitality!"

Excellent advice from Alex as always - resulting in a very satisfactory purchase for the second time.

They know their stuff and are very happy to take time to discuss all aspects ukulele. They stock a phenomenal range of instruments - I've found no other shop that comes close.

"Ordered Ukuleles from them twice…"

Ordered Ukuleles from them twice recently, on both occasions I’ve been rang with updates on the orders, really good staff to deal with & excellent all round service from them

"A place to be"

What else to say but one can really trust the shop, meaning: the staff working there! I bought two ukuleles at SUS, one online (sent to Germany - no problem), one in store when I visited England. It felt like entering the place to be if you are into ukuleles! Great service, great spirit, absolutely worthwhile the trip - maybe that made my SUS ukuleles even sound better (Le Maho L.Luthier and a Carabao Tenor) ;-)