"Please dont use DBScheckonline"

Please dont use it!! PLEASEEEEEE

Paid £89 for a DBS thinking it was the genuine government site. They come top 4 times in your google search. They are spending a lot of money to scam people.
I cancelled this application immediately but 12 days later and I am still waiting to contact me and refund my money.
Ringing is a joke!! Been waiting for hours.
Scammers like this company is finding the perfect excuse in the Covid 19 situation. Please dont use this site.

"DBS Check assesment"

A friend advised me to go through this site to make my request. The site takes care of everything and is very reactive, I was surprised by the speed of the customer service who answered a question in less than an hour. I highly recommend this service.

"SCAM!!!!!!!! People need to be careful when checking for their DBS online. When processing for the payment the total amount was bold for the £23 and the company took £89 from my account."

SCAM!!!!!!!!!
People need to be careful when checking for their DBS online.
When processing for the payment the total amount was bold for the amount of £23 and this company took £89 my account. People pls go direct on the government's page for your DBS this company is scamming people their services is not worth the amount they are charging.

"Some issues need addressing."

I put in my order on the site expecting to pay £23 as advertised when going through. What I didn't realise is in the small writing below it states an additional £66 will be charged as well. This is my fault for not reading it, but for final checkout, it would be expected a full-price to be listed before paying. I later read the reviews and a lot of the 5-star reviews seemed dodgy as they were very similar and within the same time frame... I read the negative ones and they were in some depth. I asked for a refund of the £89 about 30-45 minutes after I had sent off my payment, which in their terms you were able to ask for a refund. They later said my application was in the process around 8 am the following day and denied my refund. I accepted the fact that I wasn't going to get my money back so I left it, either to receive a completed DBS check form or being scammed... A few days went by on the 18th Nov i received an email from them with a pdf of a completed DBS form, which I was surprised about. I would rate the service not the best as I would expect them to be able to come to some agreement on my request for a refund. The sneaky pricing on the website needs to be SHOWN at the CHECKOUT rather than stating it is £23, which it isn't on their website as there is an additional service fee, which isn't clearly shown at checkout. The only positive is I had received an online form from them in less than 7 days. However, I am still waiting for my physical form.

These issues need to be sorted and the misconduct of not displaying the full price for a basic DBS NEEDS to be displayed at checkout.

Hope these get sorted fast!

"Naughty naughty naughty"

Naughty naughty naughty. Clearly has ‘£23’ fee on the last page and in bold but then underneath it states a further ‘66GBP’ will be taken once the application is processed. Different format so the eye, using muscle memory, doesn’t pick up on it as there is no £ sign. Anyway, it must have been processed very very quickly as when I paid, the full £89 was pending on my account, I hold my hands up I should have read it fully rather than rushing and being excited at the prospect of a new job. I’ll take hit of paying more than I thought I was but my biggest concern is the security risk. Will my details be handled meeting GDPR compliance? Oh and another thing, when trying to send an enquiry via the website, I was unable to send. I very much look forward to a reply!

"Professional Con artists"

I applied for a DBS yesterday through this company as my family has been financially hit as many people have during this pandemic, and I am looking for extra work.

I understood the cost to be £23 which was stated on their checkout page, only to look at my bank account and £89 had been withdrawn! I absolutely cannot afford this so contacted the company the same day, only to be told the price is clearly stated on their services page, which it is NOT. It states a standard DBS is £23 and they OFFER a unique service of £66, it does not say the ‘unique’ service is MANDATORY. I’m further horrified and appalled, as when I contacted them I got a response from Daniel telling me they cannot issue me a refund because my DBS has already been processed and issued, but I only applied for it yesterday have no confirmation email and have not received it so how is that possible??

I’m disgusted that deceiving companies like this are allowed to operate and take advantage by profiting slyly from innocent people, you should be ashamed of yourself.

"This company is a rip off"

This company is a rip off. They do not tell you how much their service costs. You fill in the paperwork and before submitting it gives you a price; for my wife it said £23. We found they charged £89. When I looked into it they had the price hidden in their terms and conditions. This is a very underhanded way of extorting money from unsuspecting people.

"Was not given an application number in…"

Was not given an application number in the confirmation email so cannot track my application. 10 days on now and have not heard anything, tried to contact, no phone number only email. Very concerned. I understand covid may delay application, but for no response to emails.....

"DO NOT - GDPR BREACH"

DO NOT USE.
They have breached GDPR guidelines and laws exposing other applicants email addresses, whilst also demanding more payment having already taken out more that double the price that was advertised. Currently in the process of reporting.

EDIT: reply to there comment below:

Over 2 months late at acknowledging
A member of your company included another customers private contact information that i then had access to without their consent. That is a GDPR breach.

"VERY,VERY IMPRESSIVE…"

For the very first time i had the extreme pleasure of interacting with a gent called Daniel who was helpful to the enth degree this is a company to have trust in and dealings with