"Honestly the worst system I have…"

Honestly the worst system I have encountered, and I have lived in various countries around the world. It is an utter disgrace that people are waiting to enroll on courses and enter the workforce and are being refused because the enhanced DBS service is taking so long. Literally, 2 months to get a DBS check is completely insufficient!!! And they charge you for the service (or lack of).

"Terrible experience"

Terrible experience! I received someone else’s personal documents back in the post. When I called I couldn’t get through to anyone. Sent a email but no response, after endless trying on the phone I finally got through to someone and explained my situation, they said they would call back as no managers to talk too! A team leader called Kim called me back and kept talked over me all the time, it was difficult to get my point across! They had no idea where my documents were. They finally ‘thought” they had located my documents and asked the person to send them back. 4 days later I received my documents in post and Kim advice it was all sorted, it was like there was never a problem, Basically my documents, driving license, marriage certificate and bank statement were with someone else and it took a week to get this sorted! You can only leave a message or email and they never get back to you! Absolutely astonishing that this a even a company that deal with such personal data!!

"DBS customer service - supine protoplasmic inverteba jellies"

deserve slaps not stars.
I thought I wont find worse service than talk talk but I was wrong. DBS customer service are below any acceptable levels, highly ignorant individuals, arrogant and disrespectful. the system is set that they patronising their customers with no access to talk to anyone like supervisors or mangers simply because they are busy. no options to wait on the phone but only arrange phone callback in the next 24hrs where you just wasting your time with small brain people. useful as chocolate tea pot. fire all of them and employ decent eastern Europians that will do far better job than this wage wasters.

"Basic DBS check costs £18 from the…"

Basic DBS check costs £18 from the official Government site. I'm still waiting for a refund from DBS Check Online after over a month. I paid £77 to DBS Check Online beginning of August for the basic check and am being charged £30 to cancel.

"Stay well clear of this company"

Stay well clear of this company. £40 admin fees! which is not confirmed anywhere in their T&C's. I have also had several fraud attempts made against me since giving this company my details. PLEASE SAVE YOURSELF THE AGGRO AND AVOID THESE FRAUDSTERS. Adam that is you.

"I order a basic dbs"

I order a basic dbs, but i find out 1 hour later, that I was needing the enhanced one.I contacted via email, and requested full refund of my 84£. They refund me 44£. The refund was requested one after, not one day or a week, one hour after. They charge me a 40£ administration fee with no service. That's a scam. Next ombudsman claim
Don't use this company's bad business and is a scam.

"Do not use scam company"

Do not use scam company. Takes your money and nothing happens. When I contacted my bank, they advised this company had set up a recurring payment. Thankfully the bank cancelled this.

"Don’t use"

Don’t use. Allowed me to buy a dbs check even though my daughter wasn’t 16. Ridiculous prices too.
Requested a cancellation straight away and was charged £15 just for placing the order.
They agreed a partial refund and then after waiting 14working days, never refunded me!
Stay away from this site.

"Nothing happened"

Nothing happened. Our bank refunded the £94 and are chasing the company. DO NOT USE THEM.

"scam…dbs-check-online"

Do not go to this company it is a scam i told them i was going to report them so they started application now it has been stopped by them im reporting them as fraud to my credit card company.