"Great Property Manager"

I would like to give my sincerest thanks to property manager Monique Davis. Ms. Davis went above and beyond the call of duty to assist me with a rental issue. She was professional, supportive and compassionate. She provided resources to assist me beyond what she was able to do. Her team is great as well, which says a lot about her as a leader.

"Don’t do it"

I moved in Pangea Lakes 10/21 really didn’t want to cause for one application process was horrible I missed out on 3 townhomes because my son is in college they kept going back and forth about him being on my lease one minute he did next minute he didn’t but after about two weeks to find out he did I missed out and ended up getting an apartment. Second I had a car accident yesterday and was told they don’t give temporary sticker and I stay all the way in the back and have to park my rental on Indiana St. I have to be at work some mornings at 4am that means as a woman have to walk two blocks in the dark when I should be able to park at my door where I pay rent ON TIME. I wouldn’t mind even paying like $25 for the temporary sticker rather than walking at 4am by myself. Plus how some places allow your guest to park certain hours doing the DAY no matter what time of the day cars get towed with a $218.50 tow fee so basically you are paying rent and can’t have guests unless they walk 2 blocks to your house or don’t have a car. I can not see myself renewing a lease

"I been living in Pangea apartment for 5…"

I been living in Pangea apartment for 5 years they are great I would love to stay with them. The process to get a approved is great the maintenance crew are always on point to fix anything. The Apartments are nice sizes with a lot of spaces.
But when it comes to the winter they hate when I mean they hate to turn up the heat it’s ridiculous. I have 2 and 6 year old who have sleep in the bed with me keep warm with heater on. I swear I hate when the winter come around. This my last year with them I am sorry. I can’t be cold because they want to be cheap and not turn up the HEAT.

"DONT RENT FROM PANGEA!"

So my family and I thought we found a diamond in the rough with this duplex in the south shore neighborhood. 4beds 2.5baths. Nice right?? We moved in in July of 2021 and have been dealing with the back up of sewer water in our basement. The zone leader bill is a piece of crap! Its always "we are working to resolve this issue" blah blah Blah. Same mess different day. Every 2-3 months, I wake up to sewer water in my basement, ruiningy things etc but am Expected to keep paying rent ON TIME! Smh. The receptionists in the office on Luella was Very unprofessional when I bought my concern to the office. Paying more attention to what was going on in her Phone instead of actively listening to a tenant with a problem. DO NOT RENT FROM PANGEA. If you do, I mean if you absolutely have too, ask questions, be thorough and look for (at least at 7243) look for water damage. Because had I paid more attention, we wouldn't be here. They are used to renting to desperate people that dont really care about these units and when they come across tenants like myself and my fiancee, we are given the run arounds! Screw pangea. You cant reach anyone over the zone leaders either! So if you have a careless zone leader then dont expect anything to be done when issues arise! Its ridiculous!

"the worst experience I've ever had…"

the worst experience I've ever had dealing with a real estate company the worst experience I've ever had dealing with customer service for management on the way down I really believe that they cleared the market for home by but did it so poorly that this company makes no sense to me

"Unprofessional Behavior from a Pangea Maintenance Personnel"

This complaint is regarding a Pangea Maintenance Worker that I no longer feel comfortable in being around, or servicing my apartment. I do not know his name. However, he is a short male, and his native accent is Spanish. The first incident first took place on August 03, 2021. The Pangea Maintenance Personnel was servicing Work Order Request #1939069. And once he finished, and during that time, I was showed the maintenance guy the debris that was left on my side of the back porch, by the contractors that rehabbed my bathroom. And that I did not have the proper broom to sweep it up myself,-(work order #1940417, placed on August 02, 2021). And the maintenance person made me feel very uncomfortable, by making an unwanted advance or pass at me, and more than once! And I said, “NO,” to his passes more than once. No, means NO! And at some point during the ordeal, he stated that he was joking. However, on the very same day of the incident, and before the incident; I asked the maintenance personnel about properly sealing the metal plate to the shower neck to the wall. And with a firm unfriendly attitude, he stated that the shower neck plate cannot, and never to be sealed to the shower wall. I did not believe him. I had to visit a relative’s home, to confirm if the maintenance personnel was being honest. And later learned that he was not being honest. So on October 06, 2021, I place a work order online for the shower neck plate to be properly sealed to the shower wall,-(Work Order Request #1975779, and completed on October 07, 2021).
The second incident with the same Pangea Maintenance Personnel took place on September 16, 2021. The maintenance personnel made a pass at me again, and more than once, meaning that I had said, “NO.” more than once. The Pangea maintenance personnel even went to far, by offering money, I said NO! And I was very upset, and emotional, but I did not let the Pangea maintenance personnel see my emotions, because I did not want him to feel uncomfortable, and panic, and attack me. For the record, I was once married to an abusive husband. I am a victim of domestic abuse from an earlier part of my life.
And regarding Work Order Request #1975779, the same Pangea Maintenance personnel serviced my apartment. And thank God my family member was at my apartment that day, because the guy is a creep, and I do not feel comfortable or safe around him. The look in his eyes, says it all, and his attitude. And the work he did that day was sloppy, and unprofessional.The Pangea Maintenance personnel had the white sealant spewing down the chrome shower neck from the installation of the shower neck plate. And the Pangea Maintenance Personnel had the white sealant all over the chrome part of the seal plate for the neck of the toliet water pipe. The type of work that you would not see at any place of business downtown, or up North in the nicer neighbor hoods. And the maintenance personnel even left the white sealant on my newly installed bathroom floor. Once the maintenance personnel exited my apartment, I used a rag to clean up the white sealant from the chrome shower neck, and from my newly installed ceramic floor tile. And it was during that time, that I realized that I had to speak out on the ordeal. And I ask that the Pangea Management, to not allow the Pangea Maintenance Personnel that I am speaking of to never again service my apartment, or any other apartment! I do not trust or feel safe around that person! And under no circumstances, will I open my door, and allow that person to enter my apartment.

"Waste of time and money."

This company sucks. Waste of time and money. They always said they were behind schedule and every time you submit some new document you have to wait 3-4 business days. They never reach back out to you. Tried a different agency company and was able to rent out an apartment within 2 weeks while I was waiting for a response from Pangea for a WHOLE month. Do not waste your time with Pangea.

"Bait and switch rip off company!"

Submitted and application and paid $50 for credit and background check back on Sept 8th... today is the 20th of September and Pangea has not contacted me in any form. When I tried to contact them I was told that the apartment I was interested in had been rented. They tried to push another apartment on me for more money. I was seeking a 1br and when I submitted my application there were plenty. 2 days later there were none. They kept trying to offer me 2 and 3 brs.Don't believe all the available units they post because when you try to persue them, they are always gone. Pangea is a bait and switch rip off operation. I strongly suggest you look elsewhere for an apartment. I'm out of $50 and have no apartment or any communication from these crooks. My sister who passed away recently warned me not to deal with crooked slum Lord Pangea.Still haven't heard any results of my so called background check and I'm out $50. I will definitely be contacting the Illinois Attorney General regarding this rip off. I want my money back!

"this will be my last year living here …"

this will be my last year living here all 5 years we have had a great reputation of good tenants until now. being accused of playing loud music at night regularly . i have defended myself and took responsibility for it even tho i knew my music just isn't loud. now instead of an adult conversation my neighbor sneaks a sign on my door(picture on my ring ) when she could have just rang the bell to talk. so I try to be proactive and contact the office and i get well ,the letter was not offensive and he too does not hear that i said i do not play loud music. we are 50 years old who at this age enjoys loud music .. ijs i just want to have peace in my home i barely leave my apartment don't bother anyone let me be and management work with tenants who try to handle things in a more adult way that's all i ask

"The behavior of the property managers"

The behavior of the property managers at this company is out the roof. I overheard an employee stating she is having sexual intercourse with another Property manager in “vacant units”. The property manager who stated this is Ashley Woods. Not completely sure of the other parties name. However, it was unprofessional. She was arguing over the phone with someone bragging about this at my building! This should not be the action of an employee/Property Manager. In addition, her attitude is absolutely awful. I will be posting this wherever I can for the reviews because the bad behavior of the employees are never addressed around here.