"Hello"

Hello
I just wanted to send my sincerest appreciation to Miss Nicole Paye for always assisting me so promptly and kindly. Her customer service is stellar and she is a great asset to the company. Thank You so much for taking your career above and beyond to assist the residents of Pangea.
Happy Holidays
Chantel Cox

"It’s been since Friday and no heat!!Ive…"

It’s been since Friday and no heat!!Ive called several time before 11 and still no heat!Someone was suppose to get back with me because I’m not the only one calling,no notices informing us,no knocks informing us!Its Cold and I’m sure every person working for y’all at home warm!!

"The property manager DARIO of 7609 s…"

The property manager DARIO of 7609 s coles ave is a SLUM-LORD! His entire building needs to be torn down. It’s infested with mice and roaches. He doesn’t really care for his tenants. He only cares about being paid monthly. I have a newborn baby and I’ve been trying to transfer buildings. He’s harassing me for whatever reason idk. One min I’m approved to move then next min he’s calling into pangeas office stating that I no longer want to move. My apartment that I had a lease signing for was taken twice because of him. He lied and said he spoke with a boyfriend about the situation but I don’t have a guy living with me!! I’m constantly getting the run arounds. And the resident care team is messing up my info which is also holding me back too. I highly recommend no one to ever move into this building! It’s not livable! I’m building a case with landlord tenants rights against him due to these circumstances and also stress that is being caused upon me because of this situation!!!!

"I need heat"

I live in a Pangea managed apartment building on the south side of Chicago. I moved in with my elderly sister in August of 2018. Everything was fine while the weather was hot, but during the early fall (late September early October we had some cool days. I placed a call to put in a work order. It was all down hill from there. I was told that it depended on my neighbors if they were using heaters or their stoves to heat their apartments then the heat would not come on. Then I was told it has to be below 50 for the heat to come on. for 3 years we have put up with these excuses. My sister is elderly as I stated before and I have explained this over and over; she can not get around so she has to sit all day and night in a cold apartment with no heat. She is fully dressed from head to toe, wrapped up in blankets, and furthermore when I come home from work after being in the apartment for more than 10 minutes the cold seeps into my bones so I know what it must feel like to her whos been there all day. As for it has to be under 50, it drops down under 50 over night and no heat comes up. We mind our own business, we pay our rent on time even throughout this pandemic., We have not missed not one payment nor have we been late. I have spoken to the property manager who was rude over the phone saying that he needed to check with the city of Chicago to find out what the guidelines were regarding when was the start date for turning on the heat. OMG you are the property manager and you don't know this already. My heat is included in my rent. So I need my heat so that my sister and I don't freeze to death or get sick. In response to your reply, a service request was made no one showed up to check "if" the system was on by or on September 15 it's not working because it was not working if it was I would not have written this review. within the last 2 days after I posted my review the first time we've had minimum heat twice a day for 10 minutes at a time. That is not enough time to even knock the cold off an apartment. Ans when I get home in the evening there is absolutely no heat from 5pm till after 5 am shame on you as a real estate company treating your tenants in this manner. I am very familiar with the operations of a management company who manages a huge heating system for residential and commercial spaces and the 15 years that I have worked I have never seen anything like this. They provide their tenants and residents with heat, they don't freeze them out, and they answer their service calls. Why can't Pangea do the same?

"I hand no problems with them I lived on…"

I hand no problems with them I lived on the south side Riverdale IL and the office was respectable and very helpful and understanding my repairs were done in a timely matter I might be looking to seek out another of they apartments in Baltimore maybe year

"Horrible"

Finally was able to get ahold of someone regarding a property in western burbs. Young lady was very pleasant over the phone but she threw me for a complete loop. Talking about apartments are first come first serve sent me leasing application told me to send in my $25 security check processing fee. But scheduled my virtual tour two weeks from now. Ma’am you want me to fill out an application and send my money for a apartment sight unseen. After reading some of the comments here, yelp, and etc that’s not right this company taking people money and scheduling a virtual tour for weeks out. In my honest opinion is taking $25 application fees during COVID and don’t have any intentions on showing whatever property they claim to have available.

"🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨READ"

🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨READ
ME
DO NOT APPLY!
They are stealing application fees. Me and my roommate submitted the proper stubs for the past 60 days and they said we were denied but couldn’t get out money back. Then they said we aren’t denied, but cannot be approved, which to me is a denial, right? Anyways, I requested a refund and they hung up on me. Making a complaint to BBB. It’s a shame your own black people out here robbing other black people during a pandemic, it’s sickening.
- Ty Lamb

"Pangea is stealing application fees"

Pangea is stealing application fees! I had a virtual viewing for an apartment, and I like the apartment. I explained to the realtor that my credit isn’t that good but Me and my girlfriend make more than enough to pay for rent! She said thats perfect so we paid a 50 dollar fee for the application. we was denied and They didn’t even tell us why! When I called I was told that they can’t tell me why I was denied! So basically they scammed us out of 50 dollars!!

"Stealing application fees"

I should of known to stay away from this company from reading reviews! First off my virtual showing was cancelled they call early that morning to tell me to check me email for a video. I proceed to apply for an apartment paying $25 for application fee. I get a call the next day saying that my identification is expired.I explained In Illinois all ID expiration dates have been extended thru November 1, 2020 amid the pandemic . Mind you they are not doing showings amid the pandemic but expect me to stand in line for hours to get my ID renewed although state laws say it’s not necessary! Then, on their website it clearly states that for proof of income provide 60 days of check stubs or 90 days of bank statements! I provided check stubs then I get a call saying I need bank statements or to go to currency exchange and ask for receipts and I request a refund for my $25 dollars since they are not processing my application but they refuse saying that it is being processed but I was told that it couldn’t be processed with expired ID or without bank statements. I will definitely be making a complaint with BBB!

"Pangea is HORRIBLE!!"

Pangea is HORRIBLE!!! If I could take away that star, I would. I don't recommend anyone to move into a pangea building. The apartments are nice, but the minute you move in, things begin to go wrong. They have a roach infestation, if something is broken, you have to put in a maintenance request, and they don't respond right away. they may take months to fix it. The front service door and the back gate are always broken, oh and let me not forget that if something breaks/stops working, and you call it in..You're told that you may have to come out of pocket to pay for something that you didn't cause. The pictures that they post are false advertisements because these units look nothing like the photos. Normally you'd think that the building managers would make sure that they're traps put down for the rats, but no the rats run freely all through the day and night. This company needs to be shut down, or taken over by people who really care about their properties. If anyone is thinking about moving in to a pangea complex, think twice before you sign that lease.