"I'm an experienced boater"

I'm an experienced boater, that no longer owns a boat. I was looking for a multi day rental for my family. Wanted a good reliable boat to wakeboard and cruse the lake. Getmyboat provided my what I was looking for and at a fair price. I found a great match and the owner of the boat checked in via text everyday just to make sure everything was going well.

"Great Experience"

Tim was fantastic. Would highly recommend and we will plan to use him again next year. Great service, reasonable pricing, very nice boat and helpful/accommodating! Thanks Tim!

"Easiest way to find what your looking for. "

I used to love going out fishing on a boat as a kid but there doesn’t seem to be anywhere to go to do this anymore. After doing some research I found get my boat.com and it gave me choices and price variations. After using the app and taking my fishing trip I am thrilled. Thank you.

"Great experience"

Great experience. Highly recommend Jimmy’s new jet skis on Cedar Creek Lake, Texas.

"App is easy and captains are responsive"

Easy to use app and find available boats. Hooked up with the captain and set sail.

"It was easy to choose a boat"

It was easy to choose a boat

"Response was exceptional"

Response was exceptional! Our boat trip went as planned.

"Great experience"

Great experience! The website is easy to use and our day on the water was fun and relaxing. Highly recommend it!

"Took my money without providing a service but after I had to take action they then fixed it"

We reserved a boat ride for sept seventh months in advance On the day of the boat ride it was raining and too dangerous to ride The driver couldnt provide the service Per the cancellation policy they promised a full refund if it rains Which it did and they did not give me my refund!

Terrible experience with GetMyBoat. I booked a boat ride that had to be canceled due to dangerous weather, but the company refused to refund my payment. It’s unfair and unethical to keep my money for a service that wasn’t provided. Customer service was unhelpful, and the whole experience has left a bad impression. I expected better professionalism and consideration, especially when safety is involved. I won’t be using GetMyBoat again and would not recommend it to others. He kept pushing to try and have me not cancel which was due to weather and rain. It wasn’t safe for us! And now I’m out over 1k with absolutely nothing to show for it. I had to refund my friends and this driver is also holding my money for a service I never received. Unacceptable


UPDATE 9/23

Following my initial negative experience, I’m pleased to update my review. After some back and forth, the company reached out to apologize and has since issued a full refund for the boat ride that was canceled due to bad weather. I appreciate their willingness to make things right and provide better customer service. While the situation was frustrating at first, their resolution shows a commitment to customer satisfaction. Thank you for addressing the issue.

"Amazing best ever"

Amazing best ever