Pennyfarthing Homes
Jon Rayner
"We are so pleased with the quality of…"
We are so pleased with the quality of our new home on the inside and out. The development looks great and a lot of thought has gone into the design of each plot.
The sales team were fantastic from start to finish. Jackie, Judith, and Sina were all lovely to talk to and helped make the daunting process of buying a new build easier.
The after care was just as good. Malcolm, Rafal and their team looked after us and made sure that any snags we had, which wasn't many and is typical of a new build, were resolved.
Even the builders are a friendly bunch and park their vehicles considerately.
I'm trying to convince my friends and family to move into the new phase they're building!!
Fantastic job Pennyfarthing Homes! They have proven to me that there are good new build developers out there despite all the bad press caused by others.
Jamie C
"Outstanding customer care…"
The thing that sets Pennyfarthing apart from other house builders is their customer care service. Our house has had its fair share of issues, but all have been resolved quickly and to a high standard - Matt from the Customer Care Team is especially worthy of praise, he’s been nothing short of outstanding throughout. Matt is always a friendly face, he finds solutions to issues promptly and the quality of his work is exceptional.
We would definitely recommend Pennyfarthing Homes
JN
"Love my new home"
Love my new home. Was a bit of a delay moving in but was kept informed of progress. Sales team were lovely. There were some snags, many of which could easily have been avoided with a bit more care and attention. Having said that Malcolm and the customer care team have sorted out any problems.
RENJITHA
"Pennyfarthing Fantastic service as ever."
Fantastic service as ever.We trust them implicitly.Everything done to high standards.We felt that Pennyfarthing wanted what was best for us the customer.We are very pleased that we chose them to buy a new flat.The staff are very efficient and helpful.They were very supportive and have given proper guidance in each and every step.A totally professional team who deliver a top class service. Customer Care guys Malcolm and Rafal did great job to complete our snags on time.
Derek Cheung
"I have excellent experiences with…"
I have excellent experiences with Pennyfarthing Homes especially Jackie of Sales and Malcolm of Customer Care do pay great attention and conscious of my needs. I am happy with my new homes at Potters Wood.
Thanks,
Derek
Susan Hall
"Our experience of buying a new home…"
Our experience of buying a new home from Pennyfarthing homes has been outstanding. Jackie and the Sales office team have been incredibly friendly, polite and professional throughout, Nothing ever too much trouble. Always kept us up to date, contact made every 2 weeks. Thank you for making the journey smooth and stress free. Sue and Sean.
Matt
"All the sales team were extremely…"
All the sales team were extremely polite and helpful during the whole process. Dealt with Jackie the most and she was always attentive to any needs and willing to helpful the whole time!
Thank you so much,
Matt
Victoria Taylor
"Pennyfarthing from purchase to aftercare"
My overall experience with PennyFarthing has been excellent. There are of course always hiccups and challenges. The sales team were a pleasure to deal with and couldn’t have helped me more and Malcolm from the aftercare team is always superb. He always does exactly what he promises and is extremely efficient in resolving an issue the moment he knows about it. 🙂
Lisa Trickey
"I have to say Malcolm is a very…"
I have to say Malcolm is a very friendly and kind man. He’s always happy to help even says good morning when he sees you and makes sure everything is ok and that we are happy with everything.
Thanks Malcolm great job 😃
Chris Fendley
"Great experience."
I am happy with the experience I have received from Pennyfarthing homes. The communication from the sales office has been excellent and I am particularly happy with the overall finish of the property. Also the aftercare from Malcolm and Raf has been good. All initial snags have been attended to and completed to my satisfaction.
I look forward to the infrastructure of the development to be completed.
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