"ordering process couldn't have been…"

ordering process couldn't have been easier and part showed up right on time!

"Just what I needed fast and efficient"

Just what I needed fast and efficient

"Always great service from the staff"

Always great service from the staff

"Easy access to find the part"

Easy access to find the part, created an account, purchased the item and had it in my hands within 3 days. Will be doing more business with them.

"Parts replacement"

Whoever cleaned the machine last time it was used, misplaced this part.
I was pleasantly surprised how quick we received the part.
Thank you

"Heritage had the hard-to-find part I needed"

Heritage was the only place I could find replacement parts for my Fujitsu mini-split. While the shipping was a little on the high side, the parts arrived quickly and I was able to DIY a fix that would've cost a lot more if I'd had to hire a climate control company. Very satisfied!

"The part arrived on time"

The part arrived on time. However it was delivered to a different recipient in my building despite the shipping address entered when ordered.

"Great customer support"

They had just the part I needed, and went out of their way to verify with the factory that I was getting the right one. Responsive and accurate. Prompt shipping.

"Customer service went out of their way…"

Customer service went out of their way to answer all of my questions and look for any other parts I might need.

"Michele Maile is a superstar"

Michele Maile is a superstar, dont need to say more.