"Expect constant spam from them "

Used them once and received spam sms messages every since. Avoid

"Great service"

Easy site to use. Fast delivery. Arrived as expected. Thank you

"My first package had an item missing…"

My first package had an item missing that I had paid for so I contacted the company straight away and received an email from the managing director so say they couldn’t help me!!!!

"Great and fast service but above all"

Great and fast service but above all, is the fantastic Colombian Coffee!!!

"Great product"

Easy deal, great prices and good delivery. Great product, cannot fault

"Great website"

Great website, easy to order.
Prompt delivery

"Great products"

Great products,
Great service.

"Disappointed by Lack of Transparency…"

Disappointed by Lack of Transparency and Poor Customer Service

I recently placed my first order with PureGusto Coffee, which included some coffee samples and a starter pack of crisps. Unfortunately, my experience has been disappointing.

Upon receiving my order, I discovered that some of the products had very short shelf lives. Specifically, a box of crisps expired just two weeks after delivery, while the other flavours were set to expire only 30 and 40 days later. I was not informed about the limited expiration dates prior to making my purchase, which feels misleading.

When I reached out to customer service for clarification and a resolution, I was met with an unsatisfactory response. Rather than addressing the issue at hand, the representative focused on disputing the timeline and appeared dismissive of my concerns. Their immediate response was for me to send pictures of crips that I was unable to sell after the expiry date for individual refund. This lack of accountability and transparency in selling short-dated stock is concerning and reflects poorly on the company’s business practices.

They've eventually refunded the one box of crisps, although with an attitude of they're doing me a favour.

Also noticed when posting this review, another recent review reporting a similar issue.

I would caution potential customers to be aware of possible issues regarding expiry dates and customer support. I will be seeking alternatives in the future.

"Brilliant products friendly staff good…"

Brilliant products friendly staff good service
My customers love all my new exciting hot drinks … from Tasha’s Artisan Coffee shop = happy customers all round… yippee

"Coffee arrived short dated sent a few…"

Coffee arrived short dated sent a few emails and got no answer
No really happy if I’m honest