"shipping time was way too long"

shipping time was way too long. almost 2 weeks before the struts even shipped.

"I had never heard of this website until…"

I had never heard of this website until o saw it on a forum. I checked it out and compared the prices to my local parts store and Shockwarehouse was cheaper. I ordered my shocks and the shipping was very fast. I will definitely buy from Shockwarehouse again.

"Nicely done!"

Shocks arrived quickly and were nicely packaged. The price and shipping costs were right too!

"Online chat needs attention I…"

Online chat needs attention I experienced wait time and no immediate feed back

"Awesome service and good deals"

Awesome service and good deals

"very satisfied with deliverytime and my…"

very satisfied with deliverytime and my shocks

"Perfect fit and came as promissed"

Perfect fit and came as promissed
Improved handling and smooth ride on my 2003 Chevy Suburban 1500 LS

"Quick and easy"

Quick and easy! Had my hard to find items in stock!

"Had a hard time getting a reply as to…"

Had a hard time getting a reply as to the status of my order. Took about 5 different attempts to get a reply to my order status requests. Tried calling customer service and stayed on hold for over an hour and still didn't get call answered so I hung up the phone and quit trying. Finally found out product was on back order. Good product when they finally arrived though.

"Delived the item in reasonable amount…"

Delived the item in reasonable amount of time and the rice was fair