"Excellent shocks"

Excellent shocks, really smoothens out your vehicle. Wish I had gotten them sooner.

"KYB are fair, Bilsteins are better"

I could not afford Bilsteins so bought KYB. They are ok, but softer than I like. The piston and rod diameters are both smaller than the Bilsteins I took off. Only Bils next time.
The packaging was poor, bothe shock boxes were trashed, but no damage. The shipping was hard to track and way too long. I was about to call and complain when they showed up. I will use again, but there is room for improvement.

"Great customer service"

Great customer service, inventory and order processing. My only recommendation, after receiving a set of Bilstein shocks, is to pack these items with more packing material. Both brake hose mounts arrived bent via normal shipping.

"Delayed shipment of part and sent the …"

Delayed shipment of part and sent the wrong part.
Told it would take up to 2 weeks to receive an "RA" number
20% charge for returns restocking fee.

"Customer service was outstanding!!"

Customer service was outstanding!!! Bilstein 5100's are an awesome fit on my 08 Tundra !

"Great service and the installation …"

Great service and the installation instructions made it easy. Thanks

"I was hoping for a little firmer ride"

I was hoping for a little firmer ride, it'sbetter but not as much as I had hoped

"the ordering processes was fast and easy"

the ordering processes was fast and easy. shipment was fast. they had the best price after checking many others, I will use them again.
thank you shockwarehouse.

"Love your prices"

Love your prices

"Great service and prompt follow up when …"

Great service and prompt follow up when order is shipped. Thank you.