"still waiting"

ordered a bong over two months ago said it was in stock on website. next day got an email that it was out of stock and will be restocked in 4 weeks. they said they could give me a discount to which I replied and got no response. A complete scam do not waste your money.

"I bought a Kandi Pen"

I bought a Kandi Pen vape from there and was concerned because of Trust Pilot reviews. So I called the phone support number, and the owner picked up right away. She clarified that she was basically blackmailed by someone on that terrible review and promised this is not the case. So I decided to go by her word. I am very happy with my purchase 6+ months later. The vape works great, and it was a greatly discounted rate compared to other retailers. I will purchase from them again!

"They don’t properly update their site…"

They don’t properly update their site so be prepared to pay for something completely different then you ordered or in a color scheme you don’t like. LOL unprofessional site %100

"Partially broken product and 0/10 customer service"

When DopeBoo sells out of a product, they do not remove it from their website. Instead, they sell them and make you wait four weeks to get the product even after letting you purchase 2-4 day shipping.
Then, the banger that came with the Battleship was cracked when I received it. I immediately emailed DopeBoo, sent pictures 3 separate times, and they claim they cannot see my pictures because they will get a virus. After over a week without ANY HELP from DopeBoo, and reformatting the pictures three separate times, I asked if I can send them over social media. They told me I cannot because the social media person cannot help me. Prior to sending the pictures to DopeBoo the second and third times, I sent them to another email to ensure they are viewable without issue, which they were. Not sure what the issue is on DopeBoo's end, or why they are so reluctant to help replace the banger.

"Dopeboo is either a scam or their…"

Dopeboo is either a scam or their employees are so incompetent it is effectively a scam.

1. ordered product then told its out of stock (fix your inventory, don't let people order items you don't have)

2. offered replacement for out of stock item then charged for difference

3. items shipped out separately due to confusion over 2.

4. Received wrong item. Cheaper small item I didn't order.

5. Customer service confused as to company policy, unable to offer solution

6. Customer service phone lines are just down on Monday, called all available numbers all day to resolve these issues.

7. Still haven't been able to resolve problems. Asked for refund, and I am refunded a smaller amount. Now I need to go through my credit union and will be without a card for weeks. **** THIS PIECE OF **** COMPANY

"Got All the Help Needed"

Have to admit, didn't know what I was doing when trying to get a Christmas gift for my bf. But I called them with what I was looking for and got some help in finding a couple of options. Anna took the time to help and I've got what I hope is the perfect piece. Shipping was reasonable considering COVID and Christmas.

"Great service and great company"

DopeBoo has quality pieces for good prices. Their team will do everything they can to help you have a great experience with them! I had an unfortunate break within the week I got my piece and they were quick to work with me to replace it.

"Very bad experience"

I ordered a cartridge vaporizer that the website listed in stock. It turned out that I had to wait two more weeks for the item to actually be in stock. When I received my order, they shipped me the wrong item. The customer service phone number is some generic voice mailbox. They haven't responded to the voice messages or emails I have sent over the past two weeks. I just want to get the item that I paid for, but there is no customer support. There are many other online retailers for vaporizer products. Don't order from this one.

"One product I received had a chip in it…"

One product I received had a chip in it and vaporizer I ordered was not as advertised. I'm very disappointed in shipping time as well. I will spread the word inside the community of like minded individuals!!!

"Dopeboo are rip offs take money no…"

Dopeboo are rip offs take money no receipt and then deny. Scam scam