"Absolutely brilliant service very…"

Absolutely brilliant service very helpful as wanted the supplies in a specific place Ian was very professional on the phone and keeping me updated goods are perfect 👍 can’t thank you enough don’t let the bad reviews put you off as I had great service will definitely be using them again thankyou again brilliant service 👍👍👍👍👍👍top class

"I can't get through to them"

I can't get through to them, I'm missing some of my order. It's been weeks. Are they still operational.? You said you would chase it up Ian. Can I just get a refund for the ply as I've had to go elsewhere.

"Another cowboy company"

Don't give these people your money, they don't know how to run a business, and as you can see by reading all of the other reviews they seem to have an excuse for everything. Thought I would give them a chance despite reading a mile long list of negative feedback - big mistake.

I ordered 15 concrete slabs on July 14th, and haven't received any form of communication since apart from a generic automated purchase confirmation email. I asked for an update on my items on July 25th, but being the ignorant people they are, decided to ignore my email. They will attempt to excuse themselves with every reason under the sun but it does not take over 5 days to reply to a simple email, doesn't matter how busy you are.

Give me my money back, all £156.60 of it.

I am not a fan of disrespect but you deserve it. You people need to learn fast that you can't keep taking our money and worming your way out of it.

Hope your site gets shut down, not that it would make any difference. Looks like something a child in the mid 90s designed on a desktop

"Me Too"

Me Too! End of week three, no response to any emails etc etc. Is it just aggregates in bulk bags you are struggling too get out on time? Poor service I'm afraid. Awaiting these bags for one of our clients 😡

"Like other reviews - avoid at all costs!"

Like other reviews, I wish I'd read the feedback before I ordered building supplies.
Placed order 23 June 2022, had a confirmation email 24 June 2022 stating the order was being processed and would take 1-2 weeks to arrive. 4 weeks later the goods have still not arrived.
No one answers the telephone, when you leave a message (and I've left 4 messages) no one calls you back and when you email them (again 4 times) no one responds.
They've taken the money for the supplies, have not delivered them nor been in contact with an update and you can not get hold of them!

"Very poor if any communication"

Very poor if any communication, wrong item sent although was replaced ed, no communication or response to emails at all

"I wish I had read these reviews before…"

I wish I had read these reviews before ordering.
I ordered 3 bags of grano dust after calling to check how long the deliver would be and was happy with the response that once they had stock in they would call but expected within 2 weeks.
I waited for about a week and then emailed on 1st july asking for an update on delivery date, I then called on 2nd July and was told it was not in yet but should be in the next week and they would be in contact with a date, but was pencilled in for today... I had no further communication other than a phone call this morning while I was out saying they were trying to deliver. Since then its been very difficult to find out what is happening, they claimed they had told me the delivery was coming via email turns out this was on 29th June, before my phone call when they said they didn't know. Trying to find out next steps whether they will come back out or refund but communication with them has been absolutely shocking.

"Sound company was a pleasure to order from them"

Ordered materials last week & was emailed back with a 2 week delivery which is cool, Come monday got another email with updated details & said delivery by thursday at 5pm, bang on 4pm materials all turned up, bloke delivering was sound so cant fault them at all 10/10

"Items delivered on time thanks."

Items delivered on time thanks.

"Despite negative reviews, I found these guys good value, quick and efficient."

Ordered 300 concrete blocks at £1.47 per block which is amazing value for the current market considering other suppliers are around £1.70 - £2.10 per block. If you are ordering online I recommend you use PayPal to avoid any AVS policy fails on verifying debit cards. (I had this problem) but I rung them up and they answered quickly first time every time and it was sorted out. About 3 days after purchase the blocks were delivered (S65 postcode) in good condition. So despite all the negative reviews, I must say my experience was overall positive as of 22/6/22.