"Hillier Funeral Service"

Hillier Funeral Service, old town Swindon. Given the circumstances you will need such services, I found Hilliers to be absolutely fantastic. They made a very difficult time and process as easy as possible by basically taking over most of the things that needed to be done. And they are very professional and understanding in dealing with people going through bereavement. The whole thing was very respectful and dignified. Thank you all so much! Flawless funeral service for a dear friend on 10th September 2024. Special thanks to John, Jerry, Nick, Sue, Lauren, Jo and Becky.

"I want give 6 Stars"

Unfortunately I can give only 5 stars instead of minimum 6.
From the fist contact with Hillier just everything goes smooth and very respectfull.
Special thanks to Kelvin, he do a great job, was always available and organise everything.
Usually for me it’s Strang to leave a review abouza Funeral, but I can’t not thanks enough for the service they do for us.

"A massive thank you to team Hillier"

Apologies at the late review. We sadly lost our lovely mum in May so soon after losing Dad. Nick Sanbrooke was so amazing when Dad passed it was never a question on who we would ask to oversee mums funeral. Nick is such a treasure kind empathic and so professional. Please can you pass our thanks on to Jerry and the team on the day of the funeral. Their compassion , kindness and pride in their work was very evident . Thank you all xx

"Great service,professional and Kind."

Great service, very professional..Cannot emphasis this enough.Hilliers handled this very sad occasion with great care,professionalism and sensitivity right to the very end.Thank you profusely to every single member of staff that was involved.Special thanks to Sue for helping Sara and myself plan the funeral when it was still at the "what if" stage.

"Absolutely wonderful company"

Absolutely wonderful company, they really care and everything they do is immaculate. Nick is a national treasure and I really can't praise this company enough for their service and attention to detail.

"Hillers"

Hillers. First good to ensure service is done in right order Proof read the service

"We had a fantastic experience recently…"

We had a fantastic experience recently with the Highworth branch after the death of my father in law in March. We dealt with Tamara & Kelvin and on the day of the funeral, Chris. Every single member of staff was kind, caring and made us feel at ease. At times I felt some of my questions might of seemed a bit silly but they always answered every question without judgement and eased all of my anxieties. None of us like to think of death and which funeral director to use but I know going forward I will recommend and use Hilliers again. Thank you Tamara, Kelvin and Chris for fantastic service from beginning to end.

"Funeral of JanetThomas"

Janet died in hospital in Vietnam after suffering a stroke. Hilliers were helpful with advice as soon as I approached them before I travelled to Vietnam to arrange repatriation of the body.
Janet was returned to Swindon and into Hilliers care.
Rebecca met my daughter and I to begin preparations for the funeral and she suggested a Celebrant who proved to be excellent.
The service was arranged efficiently and nothing was too much trouble for Hilliers.
The funeral passed off so well and was a wonderful celebration of Janet’s life.
Thank you Hilliers.

"Very impersonal and transactional"

We found Hiller through Google and it appeared to have a lot of good reviews so we decided to proceed with them. With the benefit of hindsight I wish we had gone elsewhere. I found the whole experience to be very transactional and not warm at all. We were provided with a Celebrant who came to our house, took some notes on scrap paper and than sent back a eulogy that was absolutely awful. I called Hilliers to advise of the lack of professionalism in the eulogy and sent them a copy. I was advised he was highly recommended. I insisted that having seen the level of effort put in that I was not prepared to use him. Thereafter, I was provided with the details of another Celebrant whom seemed great. I went through all the details again with the next Celebrant to be told that she couldn't actually do my mother's service as she was already booked! I was truly upset by this. Hilliers did not check timings properly prior to the Celebrant contacting me. I went back to Hilliers again and they then had to find another Celebrant. The final Celebrant was perfect. This Celebrant was more expensive and I was very much made aware of this! Hillers advised me they would cover the additional fee but I was made to feel uncomfortable about it. In my opinion the whole process was cold and very much based on money. I would not recommend this company if you want the personal touch.

"My late mother’s funeral was arranged…"

My late mother’s funeral was arranged with Hilliers, early in 2023. Kyle supported us throughout. He was a warm, kind and empathic presence and made a dreadful loss bearable. Nothing was too much trouble and the service from start to finish was superb. I highly recommend Hilliers for their warm professional and personalised approach. Thank you.