"What a scam."

I fell for their marketing and bought several plans through the years. I had to file my first warranty claim. First, forget thinking that this is a 100% in-app experience. After filing a claim” online,” they are supposed to give you a phone call. Power failure and broken controller buttons are both fully covered. No phone call. Finally, after a week, I called them to be immediately informed that their system was down. Finally, after 20 minutes on the phone, the agent stated he would call me back in 10 minutes Five hours later, I got a phone call late at night when I was in bed. At this point, I am frustrated enough to leave a review of my experience. In this day and age, people expect to be able to complete simple steps to file a claim and be screened and have a simple facilitation for a repair. I should have stuck with a significant brand name.

The next day I contacted the company again. They had no idea who I was.

"Easy application sign up.upzeee"

Easy application sign up.

"It was easy and painless to use"

It was easy and painless to use

"awesome i always return good support…"

awesome i always return good support and good warranties .

"Better Pricing than the competitors,"

Better Pricing than the competitors,
Easy Process and Sign-up,
No Hassle & Obligation,
Perfect all around,
Detailed Plans with easy explanation.

"Upsie is always easy to deal with"

Upsie is always easy to deal with. Great customer service and great deals on warranties. We have used them for 4 years..

"They're affordable and have come…"

They're affordable and have come through for me whenever I filed a claim. Good service. Will use again.

"Upsie sucks!"

Three weeks ago the washer in my rental went kaput, and I wanted to get it fixed for my tenant ASAP. I sighed a relief—after all, I had Upsie coverage on the unit and the last time I went through them, it was smooth sailing to get my dryer repaired…right?

WRONG!

The appliance repair they set me up with SUCKED! The day before my appointment, the repair place called and told me they were overbooked and they couldn’t get anyone for THREE WHOLE WEEKS!

…what the…

So I called Upsie again to get someone else out to fix my unit. Of course, I had to jump through hoops to get the previous order canceled…but even after I did cancel, the Upsie rep told me it wasn’t…

…BUT he would call me and help me set up another appointment in a day or so when the cancellation went through.

Well, THREE WEEKS LATER…still nothing. No call, no contact.

Upsie sucks big time. They’re a big joke! I still have a year left on my warranty…but they’re a huge waste of time and money…since I ended up having to pay for my own repair!

I’d like a full refund for my Upsie coverage, please.

"Ease of use of the website"

Ease of use of the website

"I am a returning customer and I…"

I am a returning customer and I received a 20% off coupon from Upsie and went to use it the evening before expiration and it said it was expired. I called Upsie the next day and they gave me another coupon code for the 20% discount. Great people and excellent customer service!