"I CANCELLED"

I CANCELLED! I got the monthly coverage for my phone. The plan stated if I submitted my receipt with in a certain time period it woukd be covered immediately. I did so, the plan said the coverage started, then 88 days later i had a cracked screen. They refused to cover it...said it had to be 90 days. It was supposed to be covered immediately!!! Trash!

"A recent firmware update on my TV has…"

A recent firmware update on my TV has severely affected the picture quality. Since I am outside the manufacturers warranty they are no help and can’t guarantee a fix for the issues, since the prior update was almost 6 months ago and only addressed smart features not performance.
I’ve reached out to Upsie multiple times now they never responded to my email/call, finally got someone on the that kept accusing me of intentionally damaging the tv and said that the warranty did not cover negligent damages.

I explained to them that the tv hasn’t left the spot I set it up over a year ago and other than the occasional dusting or microfiber cloth cleaning of the screen itself it has not been mishandled.
They had me take several pictures and videos with the issue I was having and picture of nearly every inch of the screen to prove there was no physical damage.
It has been almost two weeks of waiting for a response and nothing.
I don’t recommend using Upsie for warranty on any device, because as many of the reviewers have suggested they go out of their way to not honor said warranty.

Now I’m left with a $1500 tv that was perfect a few weeks ago that has been greatly diminished by a manufacturers software update that was pushed through even after having my device set to manual update to avoid these situations.

"Do not buy an accident policy from this…"

Do not buy an accident policy from this company! When you make a claim they will say you were negligent and refuse to cover your product. They will claim it's in their terms of service that they never supply and is not on the website. I was finally able to get a copy and there is a clause for negligence. That's it one word and they will refuse your claim. Square Trade is a pain to work with, but at least they will fix your device!

"Got my money for a warranty claim three weeks late…"

Never got my money for a warranty claim that was approved. Was supposed to receive it two weeks ago and am still waiting. Called again this week to find out what was going on, and the rep told me they'd give me a call back, which they never did.

UPDATE: Got a check in the mail a month after I was originally told that I would receive a direct deposit within a week. No one called to let me know, in fact, when I called to ask about the deposit they said they would check with the claims team and give me a call back (never got a call back).

So you'll probably get your money if you sign up for this service, but for me at least communication with the company reps was very poor

"Nice warranty"

It was easy to purchase and set the warranty up.

"Great Customer Service"

What made my experience great with Upsie was that they are always professional and helpful. I had to call customer service because my merchandise did show up in the category box. They helped me resolve this matter very quickly and efficiently. This is my 4th warranty from Upsie and I'm sure I will be back.

"Ease of purchase"

I could not be happier with the ease or purchase. Have yet to make a claim, but if its anything like purchasing coverage, this is a hidden gem for those who don't know about Upsie.

"Easy, great customer service, great value"

Easy, great customer service, great value

"Great servicewarrantby…"

Easy to navigate and insure warrantby in place.

"It was easy to find the warranty that I…"

It was easy to find the warranty that I needed. The only thing that would have been more helpful is links for information on serial number locations for some electronics. I.e, I have the Oculus VR system. The SN was not intuitively found. Had to google the info. This could be helpful for the items that are most frequently purchased and put under warranty.