Lottie

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607 reviews
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Lottie

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Martha C

5.00/5.00

"Lottie were very helpful in giving me support"

Lottie were very helpful in giving me information and outlining my options. Very happy to listen to all the problems I had at such a difficult time.
Thoroughly recommend them.
Martha C

23/11/2021

jill waterman

5.00/5.00

"Lottie made my life so much easier"

I used Lottie to find a care home for respite care for my husband. They suggested suitable local homes which met my criteria and arranged the visits for me. An excellent service. The choice of care homes is so extensive it would have taken me ages to find exactly what I was looking for without Lottie's expertise

19/11/2021

nicola james

5.00/5.00

"I came across Lottie by chance."

I came across Lottie by chance.
I still find it amazing that this service is free.
Will was so helpful, and made a stressful time a lot easier.
He found a great place for mum to stay for respite care.
And one of his other options is where mum will be going to stay permanently.
I would highly recommend Lottie, thank you.

12/11/2021

Ian Napier

5.00/5.00

"We needed a some emergency respite for…"

We needed some emergency respite for my dad, and Will was so helpful it really did reduce the stress. He found three great care homes for us to look at with 24 hours and negotiated good rates on our behalf. I would definitely recommend Lottie. Ian - Hitchin

21/10/2021

Sarah

5.00/5.00

"Fantastic help from Will at Lottie."

Will at Lottie is brilliant! I came across Lottie when googling Care Homes for my 95 year old Mum who needed a permanent Home at short notice. Will quickly understood our situation. He was very knowledgeable about finances, needs assessments and all the implications of moving into a Care Home. He was easy to talk to and suggested Homes to visit where he was able to negotiate a lower fee. I would highly recommend Lottie.

20/10/2021

Will Ferguson

5.00/5.00

"I came across Lottie as I was tasked…"

I came across Lottie as I was tasked with helping my father find a care home for one of his good friends who suffered a stroke. Working in the home physiotherapy business, I was pleased to find Lottie and very impressed with their easy to use and informative platform to help us find the right care home for our friend. Even better was the excellent customer service and expert advice we received from Will and his team. They really seem to know the care home market and only recommend homes that they would put their relatives in. They were able to negotiate an amazing price too and were very fast at getting back to us. If you ever need to find a care home for anyone, I strongly advise you to use Lottie, you will not regret it.

15/10/2021

Jenny

5.00/5.00

"Great personalised communication during…"

Great personalised communication during a very difficult time. Good luck Lottie, heaven knows we need you!

08/10/2021

Mrs CARVALL

5.00/5.00

"Outstanding!!"

I have been in communication with Will Donnelly trying to move my Mum. He was absolutely great. So kind and understanding. He understood exactly what I was looking for and made all the necessary appointments for me. Utterly professional but also so kind. It was reassuring to know he was at the end of the phone always willing to help me. Thank You Will.

29/09/2021

JE Brown

5.00/5.00

"I needed to find a respite care place…"

I needed to find a respite care place for a relative with young onset dementia and really had no idea where to start. The information , advice and support I had from Will at Lottie has been really helpful . After looking at a number of care homes over a couple of weeks I was able to come to a decision that I was happy with . I was very impressed by the homes I viewed and the overall Lottie service

24/09/2021

Philippa Banks

5.00/5.00

"Finding a good care home, my experience with Lottie."

Will from Lottie helped me find an excellent care home for my father. He suggested some good ones locally (it’s very hard to judge from the internet). He also liaised with the homes, checking availability and arranging viewings. Amazingly, he negotiated a fee reduction which is so helpful considering how expensive good care is. Thoroughly recommend you contact Lottie.

07/09/2021
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