"LOVELY CUSTOMER SERVICE PERSON WHEN I…"

LOVELY CUSTOMER SERVICE PERSON WHEN I CALLED THE DRIVE AWAY NUMBER.VERY HELPFUL

"Great company"

Great company, very reliable. Fixed an issue and were amazing with follow up.

"Booked car hire for pick up Cairns…"

Booked car hire for pick up Cairns downtown and drop off Cairns airport for March this year. Picking up the car was super easy and we got an upgrade to a nice new 4x4. Drop off at the airport again was very easy with just a key drop. The whole process with Driveaway was great and we paid for the excess cover so no other insurances had to be paid on pick up.

"As usual the service and rates were…"

As usual the service and rates were great

"Best One Way Rental Deal..........."

My wife and i are planning a road trip from Darwin to Perth and we looked at several companies offering one way rentals. Drive Away were by far the cheapest deal available with other providers quoting between 45 and 100 % more. After receiving the quote, i had follow up emails as reminders to contact Drive Away and book a car, which i found beneficial in organising such a important aspect of the trip. When i did book the vehicle i also found the customer service representative to be very helpful.Good customer experience.

"Car was clean in great condition and…"

Car was clean in great condition and drove from Melbourne to Sydney with no issues at all. Great service once you return it as well as picking up. Highly recommend!

"Always booked with DriveAway"

Always booked with DriveAway, used them OS many a time. Highly recommend

"Efficient system"

Efficient system, and staff on the phone are delightful to deal with. Thank-you

"Confirmed booking and then they double the price"

I booked a car for 22 days. I reveived an email saying "Thank you for your booking. Your credit card payment was successful and within a few minutes you will receive a confirmation email stating we have received your booking, along with your voucher which is required at time of collection." Booking nr 4106203.
5 hrs later i get a call saying there is a "subject to availablity" somewhere on the site (can't find it) and the only similar vehichle they can offer me is now more than double the price (over $5000). I do not trust this site.
Their email did state "If your request in this instance is unavailable we will contact you with an alternative." But then the alternative was almost $3000 MORE!

"Easy to arrange and prices are good"

Easy to arrange and prices are good