PDHsports

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754 reviews
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PDHsports

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Julie Smith

5.00/5.00

"Can't fault the service"

Can't fault the service, answered my enquiry promptly, racquet was best price on net, good delivery. Exactly as described. Would definitely use again.

04/03/2023

Ben B.

5.00/5.00

"Changed my delivery address promptly after order confirmation and racket received on the 2nd working day"

Ordered a squash racket on Thursday night, but realised that my session was still on with my previous address on (it would have been a good point without moving home).
I sent a message through the website and replied to the order confirmation. I got a confirmation on Friday morning that the delivery address had been changed, and I received my racket on Monday through a really professional delivery from Royal Mail 48h.
I can't wait to try the racket!

21/02/2023

Calvin Delkhasteh

5.00/5.00

"Amazing customer support"

Amazing customer support, helped rectify an error in the order and super friendly. Highly recommend

30/01/2023

Keltic Veterinary

5.00/5.00

"Excellent"

Excellent. Very good prices and very quick delivery

26/01/2023

peter

5.00/5.00

"First experience with PDH, good, good,good"

Purchased two pairs of tennis shoes (Adidas)
Had Adidas for past 20 years but these ones just cut my feet badly.
Pdh were very fair in taking a return and after some misunderstanding made good on a refund.
Would certainly recommend them, they feel like they are a company that actually cares about customer service. Deliver was quick and efficient.
Will shop there again.

08/09/2022

A customer

1.00/5.00

"You need to arrange your own return! Beware of the costs.."

PDH sports does not facilitate the returns in any way, unlike other online shops. I placed a larger order but had to return it since I did not want the items. To my surprise, I had to organise my own courier, which was not only time-consuming but cost me over £16 -whereas I only paid £7 to have the items delivered to me.

What sort of online shop does not facilitate returns in any way? Surely, as a business, you have access to better rates than consumers do - why don't let customers benefit from this if you want them to shop from you? Completing disregarding providing a returns service is, in my opinion, really poor and leaves customers with unexpected costs. I will not shop again from PDHsports until this is sorted.

04/08/2022

Mr Mahmood

5.00/5.00

"Great site and very easy to buy"

Great site and very easy to buy

08/05/2022

Matthew

5.00/5.00

"Great company"

Great company, great service.

30/04/2022

E Gray

5.00/5.00

"Excellent company!"

This company is an example of how online shopping should be. I made an enquiry online about a racket and I got an email back Straight away Answering my query, 3 or 4 email exchanges/ Q & A’s later I made an online purchase and promised delivery the next day. I ordered at 2:30 received the next day at 11am. Perfect packaging and product. Thanks you. Highly recommend!

26/03/2022

Ninj C

5.00/5.00

"Great service and value"

used them often throughout the years. Always had great service and keep using them as good value. Tend to buy from them as competitive and worth it for the fantastic customer service.

08/03/2022
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