"Chalet Panda Lodge Disappointment"

We stayed at Chalet Panda Lodge at the end of February and I have already reached out to The Chalet Company about the issues during our stay but for most I was met with, "I'm sorry, but...."
Starting with the good - location is great, all the staff we met were professional and polite and helped out where they could. The chalet is spacious and well set up.
Moving onto the bad - whilst the location of the Chalet is great, it is right beside a nightclub which in any communication with The Chalet Company was not mentioned. This nightclub stays open until 5am and people gather outside. It lead to sleepless nights for much of the holiday.
Despite advertised there was little/no Wi-Fi in the property. It worked on one floor only but barely at all. This was continually mentioned but not properly addressed. Most of our group required to work during the trip so this affected things massively.
With what little sleep we did get, the bed pillows in the chalet made it even harder. They are the worst I have ever experienced.
Unfortunately for the price we paid, the food was not luxurious or that ample. Very simple meals which were cooked well but but fell well below how the Chalet had been advertised. Portion sizes and any extras were very small.
As you can see, we were very disappointed with our stay, however the weather was great and we found Meribel a great base.

"We had a fantastic time at Chalet Nano"

We had a fantastic time at Chalet Nano. Our hosts, Elise and Daisy were so kind and considerate and their food was delicious. Cannot recommend enough.
With regards to the location, we hired ski lockers which Anna helped us with before we arrived. This meant it really didn't matter that we had to get the ski bus or Gondola. I would definitely book again.

"Brilliant company, great chalets and service"

Third visit with The Chalet Company, Eleanor is a great chalet in a perfect location. A big thank you to the team of Anneliese, Hatti, Hannah Jane, Livvie, Rhys and Anna for organising us and the fabulous food and service, and to all our drivers (Richard, David, Shaun, James and Connor) for delivering us to the slopes and picking us up from apres. A big thanks also to our informal ski, restaurant and apres guides of Nikki and Karyn. A fabulous week

"Communication was 100%"

Communication was 100%. They helped organize everything pre trip including transfers, dinners out, reservations, and were very accommodating to dietary needs of the whole group. Would recommend to groups planning a ski trip

"Fantastic time!!"

Recently returned from a great week staying in The Chalet Eleanor. From the minute we arrived we were treated very well by pleasent approachable staff who made us all feel welcome. The staff at the chalet were very attentive providing refreshments and a wide and varied menu throughout the week. No two days were the same and all food and drink was presented at a high standard. The chalet was kept clean and tidy for us and although a busy week for them, the staff all found time to spend helping us with local information etc. What I feel this company do well is recruiting the right people. Enthusiastic and hard working was what I saw at Eleanor. Also the bus service is excellent. Always on time and loaded all our gear making sure we got to and from our destination in one piece. Worth its weight in gold. So a massive thanks to in house Hannah Jane (HJ) Liv, Anna and Rhs, and also to our chauffeurs Sean, James, David, Richard and Connor. Best wishes to you all from the McCartney, Wemyss, Devanney, Williams, Fordyce and Baird crew.

"We had an amazing holiday in Chalet…"

We had an amazing holiday in Chalet Impala. The Chalet Company were fantastic from start to finish. Very helpful UK team, and all staff in resort were wonderful, especially the chalet team -Bea, Jack, Dani and Dan. The driver service works brilliantly, v short drive to the slopes/town. We were sad to leave and will definitely book with you again.

"Great stress free holiday!"

Great chalet (Chalet Bruyere, Meribel). Great service. Friendly staff. Very helpful staff pre departure with any queries we had and helped us book transfers, skis, etc etc, and generally answered any query we had. The resort staff were also excellent… great afternoon cakes, plenty of delicious food, and even picking up additional groceries for us from the shop that we wanted for packed lunches! The drivers were also great who dropped us off and collected us from the slopes each day (a very short drive to the slopes and apres ski from thr chalet.). We would definitely stay at this chalet again and travel with the Chalet Company again. Massive thank you to Phil, Anna, Heather, Romain, Libby, Lee, Richard, Dave and all the resort team in Meribel and UK booking office team.

"Cannot fault the Chalet Company"

Cannot fault the Chalet Company! Brilliant service! Every member of staff we dealt with before, during and after was professional and helpful. The chalet was as described and clean with amazing hosts and food to match. The minibus service was invaluable and made getting around so easy! Thank you to everyone, would recommend and will certainly book again!! Special mention to our hosts Heather, Romain and Libby who made our whole family feel at ease and we’re great company. Don’t question it just book!!

"Meribel with the Chalet Company …"

I had a great holiday with the Chalet Company. From the moment I booked, the service was excellent. I was offered advice and support with questions about ski hire, restaurants and transfers. I booked the holiday late and as such transfer options were limited. However, Anna was able to source a cheap bus transfer into resort and also arranged a private transfer with another couple from a different chalet which reduced the cost leaving. The Chalet was lovely and brand new. It had everything you need. The chalet hosts were fantastic, very friendly, welcoming and kept us fed and watered with lovely food. The beer and wine was free flowing and of good quality and the place was kept very clean. The Chalet transport service was also exceptional. The convenient pick-up points allowed us to get to and from the slopes and apres ski with such convenience. I would highly recommend using the Chalet a company and I’ll be going back next year.

"Stayed at Lys Blanc which is huge and…"

Stayed at Lys Blanc which is huge and in a great location for finishing the day at Robbie’s and heading home. We were looked after like royalty from the minute we arrived. Food was delicious and plentiful and our delightful chalet girls were both professional and delightful company. We’ve booked lots of chalets in the past but the attention to detail and personal service provided by the Chalet Company throughout the booking process and holiday itself really makes it stand out from the rest- we will definitely book again with them.