"Best chalet company I have ever used"

Best chalet company I have ever used. We are a group of 14 who planned a stay in Chalet Impala in March this year. From start to finish, Phil, Anneliese and team bent over backwards to make sure we had the perfect trip. They were responsive, had a seamless platform where we could log details of our group travels - nothing was ever too much to ask. Our pickup experience at the airport was perfect and we were FLOORED when we stepped into Impala - I have never been in a chalet so beautiful. From the get go, our chalet hosts were smiley, cheery, responsive and willing to help with everything. The food was divine. Unfortunately our excitement was cut short as the French government shut down all ski resorts the night we arrived. During a stressful time, Phil and team were responsive, communicative, helpful and reasonable. We were devastated we did not get to see more of what Impala had to offer but we are already looking to book our holiday for next year - that's how good the experience has been. Thank you guys!

"Chalet Bruyere"

We were a group of 6 ( three couples ) who stayed at Chalet Bruyere. This was our first time with the The Chalet Company and they were a fantastic company to deal with from start to finish. The booking staff were very helpful and knowledgable which made all the pre travel arrangement stress free. The team locally where the best we've ever experienced. Without exception every member of the team was a pleasure to deal with. Our hosts Tom and Hannah were extremely friendly, professional and great fun and produced top rate food. The transfers back and forth to the slopes each day were flexible and reliable and the Chalet was very comfortable. We had a couple of problems of our own making that Katie the Chalet Manager and Tom and Hannah quickly solved for us. We will definitely use again.

"Difficult one here .."

Difficult one here ... we have stayed with The Chalet Company before and I gave them a five stars but unfortunately this time we couldn’t travel to Méribel because of the Coronavirus so I can’t do that! I am giving them four stars however, as I felt that they dealt impeccably with a very difficult situation. We were due to travel on 11th April 2020 and so communication was key for. We found them to be very timely, polite and informative. I hope things resolve themselves soon as we would be keen to come back out again in 2021!

"Fantastic chalet and fantastic service…"

Fantastic chalet and fantastic service throughout the process - looking after all our needs leading up to the holiday as well as during the actual week.
We have been using chalets in Meribel for 20 years and The Chalet Company are right up there at the top of our list - the quality of the accommodation and the fantastic service provided by the chalet staff and in-resort staff were second to none.
Thank you so much - we'll be back next year!

"Fantastic stay at the Chalet Evergreen in Meribel!"

We’ve booked a good few of these trips and I think we were all in agreement that this was the best yet, not least because of all the excellent Chalet Company staff.

"Excellent service throughout from…"

Excellent service throughout from booking to in resort. The chalet comfort, food and service was excellent and a step up from our experience with the larger companies. The chalet hosts could not do enough to help. Ski rental was arranged with delivery to chalet.

"Very friendly"

Very friendly

"Fantastic chalet"

Fantastic chalet, food and the staff could not have been more helpful from start to finish.

"Excellent chalet and fantastic team!"

Everything about our holiday With The Chalet Company was excellent from the first encounter with their helpful team online to our delightful chalet host who was a great cook and looked after us in so many ways. The chalet itself was tasteful, comfortable and well equipped. A spacious bootroom and a lift to the apartment were welcome too, as was the peace of the place set back from the road but still just a few mins away from the piste, a luxury in Meribel. Another bonus is that where you get onto the snow you can reach the Adret lift (open 9am during our stay) so you don’t have join the crowds at the bottom. Also right there is the legendary Ront Point apres ski bar, live music from 5.30-7pm, though you can’t hear it from the chalet. I really could go on about Foret and the wonderful Chalet Company staff - it’s hard to fault them! One more thing - the wine they give you is truly drinkable and there is delicious Prosecco, Peroni and soft drinks - and plenty of it. All our foibles and requests were met with a smile and every effort to fulfil them was made. If you hire skis Etc through them they’ll be brought to and collected from the chalet if you like, as will lift passes. A bit more cupboard space and a few more hooks were about the only tiny things we could put as constructive comments on the parting feedback form. We are looking forward to another holiday with this superb company and though we hope they expand beyond the Meribel valley it is probably a strength that they concentrate on one place and present it brilliantly.

"Excellent chalet"

Excellent chalet, lovely staff, great food and wine. We’ll be back. Jonathan