The Chalet Company

Flight, Stay and Tour Services
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157 reviews
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Customer Reviews about

The Chalet Company

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The Davidsons

5.00/5.00

"A last minute trip of a lifetime"

A last minute trip of a lifetime! From start to finish our wonderful host (Anna) bent over backwards to make sure we had the perfect trip. The experience of booking was seamless platform and we could log details easily. Our pickup experience at the airport was smooth running and the chalet itself was gorgeous. From the get go, Anna was chatty, smiley and a joy to see morning and night. She was a natural with our children and cooked up an incredible meal (better than half of the restaurant meals we had on the mountain!). Will definitely be telling family friends about The Chalet Company, and rest assured we'll be back (when we can!).

20/07/2020

Halley Van Muyen

1.00/5.00

"Zero stars would be a more appropriate rating"

Terrible cook throughout the Course, never mad w a decent meal, and wouldn’t let us even cook for ourselves. I just found out our season pass was refunded because it was cut short by COVID and they pocketed MY MONEY. absolutely a terrible experience with this company. 0 stars would be most appropriate.

29/06/2020

Janessa Cegelski

1.00/5.00

"Don't waste your money"

Don't waste your money

29/06/2020

Crystal Grierson

1.00/5.00

"Zero Stars"

I don’t even know where to begin, other than to say FIND ANOTHER HOSTING COMPANY!!!

Couldn’t have been much worse. Our host Anna was rude, completely unpersonable and had a lack of any culinary skill whatsoever. We suffered through an entire season with her and our complaints were not even acknowledged. No one from Chalet company cared that she didn’t clean properly, cooked horrendous meals, and made everyone feel uncomfortable by blasting her music like the chalet was hers and being inappropriate even in conversation... what an unfortunate loss for us of a season that could have been much more enjoyable under different circumstances.

Give Chalet Company a definite SKIP, you can find better for yourself - you deserve better in your holiday!

29/06/2020

Daisy

1.00/5.00

"Worst 'hosting' experience, do not use this company!"

Worst experience I've had, the 'friendly host' we were promised was awful, food was unedible and we were even allowed to use our kitchen or fire place.The host was about 18 and more interested in partying than hosting us, she did a poor excuse for cleaning and even worse at the food. She was rude and made us feel uncomfortable in our chalet, all complaints fell on deaf ears, once the company has your money they no longer care.

29/06/2020

Luke

5.00/5.00

"Excellent all round experiences"

Excellent all round experiences. We’ve stayed with the Chalet Company for 5 of our last 7 years (soon to be 6), and they’ve never disappointed. A great range of chalets, great service (in advance and at the chalet) and good food. I thoroughly recommend. On the chalets, if you’re looking for luxury then go for Impala, otherwise Evergreen is a great all around experience. Do give them a go.

23/05/2020

ToughMudder40

3.00/5.00

"We’ve had better on chalet holidays"

We’ve had better on chalet holidays. Not the best but also not the worst. Chalet was a bit pokey and food a bit simple and homely but overall ok. Great service. There are better options with more luxury food and acomm that are better value for money.

09/04/2020

Robert

5.00/5.00

"Great accommodation staff could not do…"

Great accommodation staff could not do enough for us food was outstanding

04/04/2020

Allison Baird

5.00/5.00

"Fantastic experience"

Fantastic experience! Chalet hosts and all staff could not have been more helpful. Food very tasty and plenty of it. Would definitely go with this company again. Superb, well done everyone ⭐️⭐️⭐️⭐️⭐️

03/04/2020

Johnanne

5.00/5.00

"Great Time Had By All"

The chalet, Pied De Voute, Meribel, was a great size with plenty of eating, relaxing and sleeping space for our party of 15 and the hot tub was a welcome addition.
The staff, both at the chalet and the drivers, were all very friendly and exceptionally helpful.
James, Hannah and Alex, our chalet staff were absolutely lovely and couldn't do enough to help us. A big thank you to them all.
The food was of a great standard and certainly plentiful (as was the wine!) - again thank you James.
We had a great holiday in relaxing surroundings and would recommend it to anyone.

02/04/2020
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