"Wonderful shop - a real find!"

Wonderful shop - a real find. Friendly service without pressure. They're happy for you to spend time there exploring your needs and offer advice when asked for. No pressure selling either, in fact I was advised to keep hold of what I had rather than trade it in for a guitar they had in stock because they thought I might 'regret it'. I've bought an acoustic there (lovely selection on offer), an electric amp (they had what I wanted when many of the larger shops couldn't get hold of one for me) and I've had 3 electrics and 1 bass all expertly repaired and set up by their excellent service dept. All reasonably priced. Couldn't be happier with the service. Although it's a 40min drive for me, I won't go anywhere else now. Highly recommended.

"Wildwire guitars ...five stars"

Having owned a Taylor 114ce I decided to upgrade and was looking to buy a new Taylor dreadnought but wasn't quite sure what model to go for. After checking out a number of websites the Wildwire website seemed to offer a great selection so I decided to travel down from Scotland to try out the ones I'd seen on the website and was pleasantly surprised to see so many more Taylor acoustic guitars on display. Staff were great and advised a few models to try which had the kind of sound I was looking for. I decided to go for the Taylor 510e which was a bit higher up the price range than I had intended to pay but now that I have had it a few days I know I've made the right decision. Staff were really helpful and ultimately help me decide which guitar was right for me.

I would be happy to recommend Wildwire to anyone looking to buy an acoustic guitar.

Colin

"Received my PRS custom 24 from this …"

Received my PRS custom 24 from this company sent to me in two days to Cyprus from the UK the person I dealt with was called LEON .
The hole transaction was done over the phone and he had patience and gave me all the time I needed to decide what I wanted followed up with photos and email .
I would recommend this company and staff , brilliant service .

FRED MITCHELL

"Fantastic products and service"

Wildwire had the best available deals on high-spec PRS guitars. We exchanged with Leon over email and then over the phone and it gave me confidence that this is a really serious business and that they know what they are doing. Leon was really helpful and honest, providing a great customer experience. Also, the fact that they had an event organised with Paul Reed Smith himself spoke for how serious they are about quality instruments and customer service excellence.
Leon made sure to ship the instrument on the day of purchase so that I could get it the next day.
I would recommend them to anyone who is looking for top shelf guitars..

"Fantastic and caring service."

Called up to discuss buying an H&K amp, had great advice from Leon. I bought one, it arrived promptly. Had an unfortunate issue but Leon was amazing, helping me and doing his utmost. Issue sorted, I can't praise his knowledge, communication, customer service and honesty highly enough. And he even kindly sent a book I didn't even know existed to extend my understanding of my new amp.

Buy anything and everything you need from this store. You just cannot go wrong- they won't let you.

"Absolute best in class customer service and gear"

Leon and the crew at Wildwire Guitars are one of those exceptional mixes of supremely knowledgeable, massively helpful and stockists of the absolute best in breed.

I was looking for a particular Vigier model that's hard to get. I had previously found another outlet through googling but had a bad experience with them. I contacted the Vigier uk rep and he recommended I get in touch with Wildwire Guitars; which to me was a good sign.

From first contact with Leon he was exceptionally pleasant and conscientious. He really made sure what I was ordering was right for me, but equally recognised I had a certain level of knowledge and pitched the initial conversation perfectly; never patronising, but always adding value.

Throughout the ordering and buying process, the guys were very very accommodating and always kept a good communication schedule. Particularly telling for me after was I got a personal email asking how the guitar was and making sure I was happy. I most definitely was.

Big gear purchases can often be a little intimidating but I would have absolutely no hesitation to go back to the guys again. Such a rarity to find a store whose primary interest is not selling what they need to sell, but getting you what you need to have.

Just reading this back, I realise I'm being quite effusive and it may sound like I have a vested interest. I really don't, beyond hoping others have a similarly good experience to me, and that the guys keep trading long into the future so I can buy from them again :)

Thanks Leon, you rock!!
G O'Brien

"Excellent!"

Bought a Taylor 214ce Sunburst Deluxe online. Guitar arrived in excellent condition. They were nice enough to throw in a truss rod wrench free of cost. Very happy with the purchase. Delivery time was also very quick. The response time on contacting them on emails was surpringly quick.
Overall, great experience! No problems at all. Would recommend them to anyone looking to buy a guitar.

"Wonderful communication, competitive pricing and fast service."

I've been working with Leon over at Wildwire Guitars. He has been great at answering all of my questions. The guitar was shipped internationally and he took every step to make sure it arrived to me safe and sound. It was packed well no issues at all. Thanks a lot!

"Wildwire Guitars… excellent deal and service."

NGD… (New Guitar Day, to the uninitiated).
In the last few days I've had an excellent experience dealing with Mr Leon Downes, at Wildwire Guitars in Selby, North Yorkshire, from whom I've purchased the most georgeous guitar ever (I know, I say that every time, but really this is lovely), a Collings CL Deluxe in crimson. Thanks for the great deal and the excellent service Leon, it's much appreciated. Leon described the guitar us used, with minor marks and play wear… in actual fact it's pretty close to being mint! Check out wildwireguitars.com .
The CL is a Les Paul-style guitar, sure, but with many refinements… just superior in every way. I love it! It weighs just 8lb 4oz, which is good for a guitar of this style. East-coast maple, Honduras mahogany, and a lovely dark-chocolate rosewood fingerboard. The Lollar pickups do a fine job. The well-thought-out body and neck contours make it a very comfortable guitar to play.
--
Jules Carter.

"Excellent service!! Really happy about Wildwire Guitars!"

I was looking for a PRS Custom 24 and found a really nice one on Wildwire Guitars site. As I was not very sure about the satin finish, Leon sent me additionnal photos and even a little video of the guitar. He even mentionned a tiny gloss line that you can barely see, and offered me a great deal :)
I really appreciated the honesty and the nice communication from day one.

The delivery was pretty fast (3 days, I live in France) and the guitar arrived in its case perfectly packed, with a very nice gift inside: a superb leather strap!

I was truly pleased by Wildwire Guitars and Leon's service. I am glad to be one their new customers and I now recommend them to all my guitar students and friends. And of course Wildwire Guitars will be my number one choice for futur purchase.