Wildwire Guitars
Paul Carpenter
"From Paul Carpenter. Carlisle"
Really helpful folks,only visited the shop once for a look around and came away undecided.Eventually made up my mind and went for the PRS SE245.Did the deal over the phone and it was delivered the next day as promised.The guitar is truly a thing of beauty and a dream to play---this from a lifelong adherent of Les Pauls!!!!So, praise indeed for the 245. Can highly recommend Wildwire to anyone else out there looking to buy.Will definitely revisit when the time comes. Thanks Wildwire, you have made a grumpy old git happy.
Neil Gordon
"The best!"
I was first attracted to Wildwire by their website - easy to navigate, full of information, very high quality photography and videos. If it is on the website, it is in the shop.
The shop display reflects the website - products sparkling clean, clearly displayed and labeled. No rush from Steve or Leon to get down to business, instead a welcome cup of tea and a chat.
I was encouraged to try, and to compare different models. The whole experience was different to any other shop I have visited. A quality experience talking to people who are informed and informative, and who are committed to doing the absolute best they can for their customers. Every single copy of the model I selected was brought out so that I could choose the top I liked most. Brilliant service.
Visit the website, have a chat and visit the shop; you will not be disappointed.
Anthony Smith
"Couldnt praise these guys enough - Tony"
Ive just got back from wild wire in Selby after purchasing my first prs guitar. The guitar i chose was a lovely prs santana model. The lads in the shop helped me in every way possible, and gave me time to decide on exactly what i wanted. They even let me try various models to compare to the guitar i was lookng at. In the end i ended up buying a custom shop strat aswel! I cannot praise this company enough and would recommend it to anyone whether a new player or a veteran.
Thanks again i will definatly be seeing you again soon
Tony Smith
Lucinda Davis
"Blackstar Amp - Great website"
The Blackstar amp I wanted wasn't in stock anywhere but I found Wildwiremusics website and decided to give them an email.
Most websites claim to have items in stock, then when you order them, they debit your card and the item doesnt come for 2 months. On Wildwire Music, if the item is listed, it's in stock.
I emailed them at 12am and had a reply within 5 minutes, I couldn't believe it. I thought 'this isn't right, no-one has this level of service'
Well it appears wildwiremusic do. Leon responded to all my queries politely, honestly and quickly. He knocked a fiver off the delivery when I had a problem with the Amazon checkout. Then of his own accord checked the progress of the delivery and sent me an email to update me on when it would arrive.
I'm astonished by the service from such a small business, they appear to only have started out and I am in no doubt they will go a lot further.
HIGHLY recommended.
Chris Suddes
"Gorgeous guitar, great service"
Stunning PRS HBII, absolutely delighted. Restrung, properly set up, clean and polished. Some nice extra "case candy". Great communications, got a real sense of integrity and honesty. The whole experience was first rate, and, as someone once said, "I'll be back"!
Travis
"Excellent Customer Service"
My experience with Wildwire Music was excellent and I can't complain about anything really. Leon was very helpful in answering all my questions and e-mails very quickly! This is of note since I live in the U.S. and we were dealing with the time difference, etc. I don't get responses as fast as Wildwire's when dealing with people here in the states! I bought a Duesenberg Starplayer TV and although the pictures they had of the guitar on the website were exceptional, he had no problem taking more high resolution photos and sending them to me as well after I asked. The guitar was amazing, plays and sounds great, and was just as described. Very professional, honest, and fair dealer. Lots of integrity, and that is unfortunately getting harder to find these days. Highly recommended and I will definitely buy from again.
Best Regards,
Travis
Newport Beach, CA
US
Matt
"very helpful and great range of guitars"
I initially took my PRS Custom 24 in for a set up after two other guitar techs had done a less than perfect job. Steve took the time to set it up as PRS intended and did a great job, i came away with a 5 year old guitar which played better than when it was new.
The range which they stock is also worth a mention, as i have not found another PRS dealer in the north with such a variety of quality guitars.
Thanks guys
JWV
"Duesenberg Starplayer TV"
My experience with Wild Wire Music was nothing short of spectacular. Leon returns emails quickly, is very polite, and obviously values his customers. Even though we are almost on opposite sides of the globe, it seemed as if he were next door!
I HIGHLY recommend you contact Wild Wire Music for your next purchase.
Thanks again Leon!
Thomas Walker
"Absolutely Stunning Guitar"
I purchased a PRS Custom 24 25th Anniversary from these guys and I am over the moon. I initially called for some advice between the various models, as I was originally looking at a Custom 22 they had, but after a long chat and looking at what I really wanted, the Custom 24 turned out to be the best fit for me and ultimatley better value (with the new 57/08 pickups). I placed my order on their website, which was straightforward and I selected standard free delivery. I received my guitar the very next day in pristine condition and I've almost quite literally not put it down since. I would certainly recommend wildwire music to a friend and I have done so already. I will be back next time I'm in the market for a guitar. Thanks Guys!
Michael
"Great Service"
I ordered a Dunlop Wah Pedal on Thursday afternoon and it was delivered the next day before 12! Brilliant.
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