Superfi

Electronics & Technology
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752 reviews
Overall Rating
Customer Reviews about

Superfi

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roy mellon

5.00/5.00

"100% great quick delivery"

100% great quick delivery

15/02/2024

NeilM-H

5.00/5.00

"Great price, great delivery, great service"

Great price, best on the web at the time, for a Pioneer BT single DIN unit to allow my daughter to connect her Mobile to the car for SatNav, Streaming music, hands free phone and messaging.
Packaged and delivery great

26/01/2024

Aaron P

2.00/5.00

"Missing Item"

I ordered a turntable and speakers with next day delivery. The turntable arrived as expected but the speakers weren't present. There was no correspondence to advise why this was, as far as I could tell they were just missing. I called the number listed online and pressed the option to speak to someone about the order and the person I spoke to was rude and advised he can't help. There was no offer to check the order and see why they were missing etc. Emailed the sales team and received an email back advising the speakers were now out of stock and that they should hopefully be with me in 2 weeks but no actual confirmation of when this would be. A week and a bit later the speakers still haven't arrived. I understand that sometimes things can be delayed and I'm ok with that but to receive no notification about why they weren't being delivered and then poor service when following up on it isn't ideal. A simple email advising that the speakers haven't been shipped but I will be notified when they're back in stock would have been much better service. Not delivering something that's been bought and paid for and then not advising why seems like a strange approach.

25/01/2024

c thompson

2.00/5.00

"Delivery time was days over which it…"

Delivery time was days over which it should have been

23/01/2024

Kevin Cahill

5.00/5.00

"Tangent Ampster BT II"

Good price, delivered in 1 working day. Bluetooth amp performs well.

23/01/2024

Adrian Short

3.00/5.00

"Superfi not at their best!"

Superficial are usually a really good company to deal with. Quality products at good prices and quick delivery. I ordered Moseco speaker stands with next working day delivery. They were the stands I wanted in the colour I preferred and at a good price. This was on a Wednesday. I was told an email would be sent on dispatch. Nothing Thursday, Friday or Saturday. I emailed asking if they had been dispatched. They got back saying stock levels were low. I eventually received them the following Thursday. I wouldn’t have minded so much if they had just kept me informed of the situation. I had 6k worth of new hifi and I had to wait to put it all together! The stands, once received, were as described and beautifully made.

18/01/2024

Robert Anstey

2.00/5.00

"Do not refund postage on faulty goods returned and no email contact address"

I bought a WiiM Mini device that failed after a couple of days. It cost over £8 to send it back and while I did get a replacement I have not got a refund of my postage even though I have reminded them and it is a legal requirement for them to do so. There is no email address to contact them by.

17/01/2024

Charlie MacDonald

5.00/5.00

"easy online purchase and really quick…"

easy online purchase and really quick delivery time

03/01/2024

stano

5.00/5.00

"Great pricing compared to other…"

Great pricing compared to other retailers for the item i purchased, easy to use site and easy emails regarding confirmation, dipatch and invoice. Item arrived next working day. Would use again and recommend.

03/01/2024

Hilly

5.00/5.00

"Great choice and competitive prices"

Great choice and competitive prices

18/12/2023
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