City Removals

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631 reviews
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Customer Reviews about

City Removals

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Chris

5.00/5.00

"Two fantastic experiences"

I have used City Removals twice to move quite a lot in and out of storage during a renovation. Both times have been stress free and positive. They are easy to book, the quote was clear and competitive, they arrived promptly, worked hard, quickly and carefully. They also listened carefully for handling of specific items, and made sure everything was going back to the right room on unpack. Really could not fault them! Highly recommended.

24/09/2024

Jennie

5.00/5.00

"5* service"


I've had the pleasure of using this removals company for the 5th time, and they continue to exceed my expectations. Their service is consistently outstanding, from the meticulous packing to the careful handling of our belongings. Each move has been smooth and stress-free, thanks to their professionalism and attention to detail. The team is courteous and efficient, making every move a seamless experience. I highly recommend them to anyone.

11/09/2024

C. O.

5.00/5.00

"Very professional service"

Very professional service, can definitely recommend. There was a dedicated manager for the move who coordinated everything - we did a walkthrough of what needs to stay vs go, and how to label the boxes. they were quick, efficient, and careful with packing everything and all arrived undamaged. In the new place, they assembled the furniture and moved all the boxes to where we needed them. thank you!

06/09/2024

Caroline Burstein

5.00/5.00

"Extremely hardworking, efficient and careful"

City removals were fantastic moving us to our new home. Their quote/video survey procedure was efficient and accurate and all the pcking materials were delivered within a couple of days. Customer services called to confirm the move the day before and the movers arrived promptly on time at 8am. They let us know as each room was clear so we could clean as we went. They dissembled beds and other large furniture and reassembled it at the other end. On arrival they walked up round our new home to dicuss room allocation and layout and they put all the furniture exactly where we wanted it. They even checked when they though an item didn't fit/didn't work and happily removed it to another location/room. Our belongings were well looked after and arrived in perfect condition. The team were one mover short on the day due to a personal emergency. It didn't delay them at all, they worked relentlessly hard. We had a call from customer services on the day to apologise and check we were still happy with the service, which we were. The company then paid the two movers the additional wages of the third. It was great to know that they looked after their employees.

I would highly recommend City Removals.

26/08/2024

Steph

5.00/5.00

"Highly recommend, excellent service at stressful time"

We had a split exchange and completion sale/purchase that went to last minute to confirm, involved packing, storage and subsequent delivery. Cannot rate this company high enough. Fantastic team: Nicola endured multiple panic calls over completion dates and the packing/moving teams went about their work with nothing too much trouble. Highly recommend and would definitely use again.

22/08/2024

Marika Johnston

5.00/5.00

"A fantastic company!"

Such a fantastic company and cannot recommend them enough.
The guys were on time, efficient, professional and so knowledgeable. They were like a well oiled machine and we basically had nothing to do! We had a packing service and move.
Very happy customers, would use again and will tell our friend too. Thanks so much!

16/08/2024

Customer

5.00/5.00

"Highly recommended "

We had quite a complicated move with objects going to different destinations or storage. City Removals staff were very helpful, clear and efficient in organising this and in communicating how it would all happen and how much it would cost. All went without a hitch and not a single breakage. Highly recommended.

09/08/2024

Alex Churchouse

5.00/5.00

"Excellent experience start to finish"

Excellent experience start to finish. Best price, good communication. When the 3 removal men arrived they packed up in record time and were very professional.

25/07/2024

Matt

5.00/5.00

"Professional, fast and efficient service. And good value!"

Professional, fast and efficient service. We went for the packing and removals service and they were very quick and efficient with the packing, including with some awkward stairs and heavy items. Friendly, professional and great value for money. Would definitely use again.

15/07/2024

Lee Griffiths

5.00/5.00

"City Removals came to survey the…"

City Removals came to survey the contents of my home , gave me a price , which was extremely competitive.. I gave them a move date , they were there 8am sharp to carry out the house move , the service of disconecting TV's , appliances, disassembling beds and wardrobes and then re connecting appliances and re assembling the furniture etc was a great help, the 3 man team were polite and respectful of ALL contents in the old and new house - I TOTALLY RECOMMEND their Services 100%

09/07/2024
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