"At this stage l have only got samples"

At this stage l have only got samples

"Did not receive"

I ordered 5 or 6 free samples in January, about a month ago. Never got an order confirmation or the samples. The order must have gone through since I got 2 separate emails asking for a review.

"Don't believe the hype "

This has to be the worst flooring material you'll ever find. We went for Knight Tile Gluedown in small planks. This is because we wanted to have the herringbone effect and the colour and texture we liked was only available in this tile type. After roughly one year, the flooring looks like it has been down for at least 5 years if not more. It scratches unbelievably easy. We got to the point where we cannot drag the vacuum cleaner over it. Whatever you'll drop on it, it will most likely make a dent. But even if you keep anything away and walk on it in your socks, you will still find scratches and scuffs.

But this is not all. In some places, we've noticed that some planks have started shrinking. Also, I'm suspecting some discoloration is already present in some areas.

This was one big expensive mistake for us because we laid down this rubbish product all over the ground floor. We plan to keep it for 1-2 years more and replace it with proper wood flooring. Karndean and LVT in general, never again. Stick to a natural product not plastics.

"Great Flooring"

Great Flooring
The flooring sample is very similar to the natural timber and the texture and quality is remarkable. Absolutely recommend Karndean flooring for the quality, you won't be disappointed!

"Excellent Customer Service"

I needed to obtain some spare filler strips for a 13 year-old Karndean floor to repair some minor damage so put an enquiry on their website. Within 24 hours I got a phone call from a real live person who went out of their way to help - managed to find our orginal order info then used that to look up the nearest equivalent they now manufacture and arranged to send samples.
Compared to most companies these days who are very efficient at taking your money but don't want to know after that, this is outstanding service.
Also the floor itself in a kitchen has survived a lot of abuse over the years including pets, dirty boots etc and still shows no sign of wear.
I recommend Karndean without hesitation, worth paying a bit extra for.

"Fast delivery"

Fast delivery, easy to order on website.

"Easy to order samples and easy delivery"

Easy to order samples and quick delivery

"Expert customer service staff"

Both email and face-to-face contact with your customer service staff have been extremely positive. They were able to answer all my questions and concerns so that I was able to order what I wanted in a very timely fashion.

"Making it easy"

The ability to see the flooring in your house by loading a photo is really helpful. In addition the sample the is sent efficiently to see it in place at no cost is a bonus

"Great room visual"

Site easy to navigate & samples arrived quickly.