"HSM Profipack C400 Cardboard Shredder"

We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick once in stock, communication was great and the products is very high quality. It's quiet and cuts through our double wall cardboard in 16" width easily. The motor doesn't bog down at all. We are estimated we are saving about $350-500 a month in filler. I'd highly recommend to this anyone looking for a similar product.

"Great Service and Solid Equipment"

From order placement to delivery was a smooth transaction. There was some damage on the machine when delivered but Abraham made it easy and simple to take care of. We got a ProfiPack C400 and it is a great little machine for our shop. Highly recommend buying one from this company!

"Great pricing"

Great pricing, fast service.

"Whitaker Brothers is a great business…"

Whitaker Brothers is a great business to deal with. When you need something, they are very helpful in guiding us from ordering supplies to leasing equipment. You get a demo on how their machines work and that gives you an idea of if the machine is right for your business. I would highly recommend them.

"Great customer service and follow up"

Great customer service and follow up. Received a UPS verification, tracking number, delivery update and delivery notification. I was very impressed with their entire process

"Stood by their promise."

The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them apparently but Whitaker Brothers stood by the promise and sent us one of their own kits. We are waiting for that to arrive.
I hope the folder proves to be as reliable.

"$22 plus to ship 2 cans of roller…"

$22 plus to ship 2 cans of roller cleaner is pretty expensive. Almost half the cost!!

"I received a shredder that I did not…"

I received a shredder that I did not order. The top of the shredder was different from what I ordered and the cabinet was not the cabinet I ordered. Abraham Marroquin was AWESOME, he placed a new order for us and we are awaiting the arrival of the shredder.

Thank you Abraham for the awesome customer service!!!!
Linda Robinson
Human Resource Manager

"Lead time for a shipment was given an…"

Lead time for a shipment was given an unexpected excessively long ship time and there was NO communication concerning this. A call prior to ordering reassured us that the brand of items I wanted was good in stock. We learned of the excessive lead time after making a call to check on delivery over the holiday weekend! The best part of this deal was the customer service person who took my initial call, went out of her way to help us, promised a returned call, and actually called us back.....kudos to her!

"Legal Robbery"

Highest S/H fees:order ever paid