GiftCards.com
Brent
"I have never seen a company this…"
I have never seen a company this incompetent, EVER! We tried to line up so we could buy 300 Giftcards per month for the members of one of our websites and we couldn't even get a single one working!!
Then what made it worse, is with at least 4 different team members of ours trying to contact them, we could never get a straight answer on anything. Usually they'd reply with a few words, no resolve and then say the email conversation was resolved and closed.
Imagine having the opportunity to have over $100,000 passed through your accounts from one client per month and not even giving an answer to emails properly.
Oh and lastly the few cards we did manage to send out, they either got rejected, didn't work or the recipient said they never received it.
Rod
"I can’t even use my card keep saying…"
I can’t even use my card keep saying error
Bill Schoedel
CANDICE BEAMER
"Won't refund me for UNUSABLE CARD!!!!!"
Requesting a refund. The card you sent had a broken link that sent him to a page that kept saying 'error'. He couldn't access it from anywhere. You have sent it twice. Broken link and error. I requested a refund and you DENIED ME MY REFUND!!!!!! I am reporting you to the better business bureau for FRAUD. Scam. Don't purchase a card thru this company. I will remove my review once you issue my refund. If you don't it WILL be reported. I am thru being told by your company that it is 'not your policy to refund a gift card' (even if the gift card didn't EVER work correctly!) That is criminal.
Fahmeeda Doria
d l
"coudl not get refund yet- edit got it! thx"
got the refund that i was due, thank you, great customer service
Jon Edwards
Kris Roth
"Very frustrating"
Very frustrating. Purchased two gift cards. Received them in my email very quickly. But when I went to put in the email needed to receive them,i kept getting a message that it was the wrong email. It's the only email I used. And now I can't use them when I needed to.
Andrew doran
"I haven’t even got sent my card it said it would text me "
I haven’t even got sent my card it said it would text me
Edmond Sanchez
"Purchasing Issue"
First, it wasn’t letting me buy any gift cards on my laptop so I tried it on my phone and it worked. I bought 2 cards. Then I tried to buy another one later on my phone and now it’s not letting me. It emailed me saying Risk Rejected. I don’t understand, I guess it only lets me buy when it wants.
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