Seven Seas Worldwide
Yenchi Tan
"The entire process was smooth and…"
The entire process was smooth and complete. They provided everything from packing materials to delivery service.
Wing Yee Yu
"Nice customer support"
Nice customer support, the process was guided by staffs smoothly.
DEONIE ENGELBRECHT
"The pick up and delivery was on time"
The pick up and delivery was on time, tracking was on point and communication was very good
Christine Smith
"Truly brilliant service and customer…"
Truly brilliant service and customer service. I would absolutely recommend them. Kept up to date on what was happening, pricing extremely reasonable
Peter Mason
"Warning!!!!"
(Revised Post) I have changed my review from 1 star to 5 star based on the follow up service I received from Seven Seas Shipping. After I wrote the review below Seven Seas Shipping upped their customer service game and guided my delivery to completion. My suggestion to Seven Seas Shipping is to drastically improve the customer service component of your business so you don't get irate and disgruntled customers in the first place.
(Original Post) I have used Seven Seas Shipping several times and usually all goes OK, however when things fail with Seven Seas it is a nightmare! Cant get through to Seven Seas UK, no agent to talk to in Singapore where my shipment is supposed to be and the contact form on their website has failed. All my data has been wiped from my account on the Seven Seas Website so multiple failure and no customer service!
Kulvir Kaur
"It was so easy to access their service, booked boxes "
I had a fantastic experience with this service! The staff over the phone were incredibly polite and patient, making the entire process feel seamless. When the two men arrived to help with my boxes, they were not only understanding but also very helpful with lifting and moving the heavy items. Their professionalism and kindness made a potentially stressful task so much easier. I highly recommend this service to anyone in need of reliable and considerate movers. Thank you for your excellent service!
Courtney
"Great experience"
Great experience, we were kept updated the entire time. Driver helped offload and was extremely friendly and helpful. Would definitely recommend Seven Seas Worldwide.
Jeannie Whitman
"Courteous and very helpful"
Courteous and very helpful
CL
"Horrible experience"
Horrible experience. Seven Seas used a local partner agency to deliver our parcels to France and they did a poor job - our parcels arrived in two different allotments 16 and 20 days late.
While we understand delays, the worst of it was that Seven Seas essentially shirked on their responsibilities to us. Our requests for assistance led no where and the customer service team were unable to actually assist us. We had to communicate with the partner organisation ourselves to achieve delivery and Seven Seas have since blamed this as
'confusion' when they essentially told us that the partner organisation was handling the delivery and were the most direct communication route.
Our complaints to Seven Seas were then also disregarded. I cannot in good faith recommend this company.
JK
"Great service of international removal!"
I was so happy and satisfied with their service. Everything was done online, which was very efficient and great. I really liked that I could get a quote right away without having to wait. Their customer service consultants and drivers were friendly and very professional.
I highly recommend them to anyone looking for a stress-free and reliable international moving experience.
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