World of Wallpaper
K H PHELAN
"Living room feature wall."
Website user friendly, delivery of samples and final order was prompt. Good quality wallpaper, easy to put up, very happy with final result.
Ana Barrow
"Only part of my order arrived the other…"
Only part of my order arrived the other I don’t know where it is.
Susan Fahy
"Good quality paper and arrived the next…"
Good quality paper and arrived the next day has promised .
John
"Wallpaper sample never arrived"
I ordered a wallpaper sample on the 22nd of September which was apparently sent out on the 23rd. It is now the 30th and I haven't received it.
I emailed customer support and was asked to wait 5 days from dispatch for it to arrive and that time is up now.
I wouldn't mind if the samples and postage were free but I've paid for both and now have to look around elsewhere because I'd actually like to decorate soon instead of waiting so long for a simple sample.
Mrs T.
"Fantastic service"
World of wallpaper did what both Amazon or Evri couldnt, simply deliver goods in a reasonable time. Fantastic service from asking not to use Evri to delivery. Delivery was prompt, well packaged . Customer service from my initial call was 5 star, this is how customers should be treated. Will def use again.
Marie Coltman
"Next day delivery excellentwa service…"
Next day delivery excellent service would definitely recommend
Ms Joanne Crockford
"Service was excellent"
Service was excellent. Lots of choice and ordering a sample was very easy
L. Keller
Tracey Lindsay
"Terrible customer service and product"
Out of two rolls I ordered, they were completely different colours. I have two completley different colours of wallpaper that are unusable for the half wall even when I ordered from the supposey same product code online.
I was advised that I should have read the FAQs when ordering as its my job to look for the batch numbers to make sure the colours match they dont put it on an order. Oh and its also upto the customer to keep the paper slip that comes on the rolll.
Ive never recieved such poor customer service. The quality of product is poor. I ordered this and paid shipping to Australia for both rolls. The paper creased easily and was thin, the print colour is not solid and also had white specks through it.
I wish I had of also read the bad reviews before purchasing about the poor customer service also. They are the company selling the product they should be keeping track of batch numbers with the orders for any issues like this.
I'll be ripping it down and going elsewhere with better customer service, as they are also saying I'm at fault for an error for two different coloured wallpapers which is laughable.
Paul brownless
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