"Good customer service"

My original order failed to arrive, almost certainly the fault of Royal Mail.

I was sent a replacement promptly and courteously.

"easy to find what I needed and sent…"

easy to find what I needed and sent very promptly

"Very poor quality"

Very poor quality of wallpaper. Very unsatisfied for the price I paid for 3 rolls of paper for my babies nursery. Can see every mark underneath the paper requiring the wall to be stripped and re-papered with an alternative wallpaper. Contacted the company who said the paper was not faulty and blamed my walls which are plain white walls in a new build house. Will never use this company again. Overpriced wallpaper and poor quality.

"I have hung better quality. It was not worth the money"

The design of the wallpaper is good however the print on the paper is not the best. You really have to be careful when wiping the wallpaper down as you stick it to the wall. A few times we had to take down a section where the blue pattern wiped away and you saw white. Also with navy paper the edges should have been blue. Such a shame as ir looks good.

"Shocking service from the customer…"

Shocking service from the customer service department from this company… let me order then received an email the next day to say a set of wallpaper was out of stock so requested a refund on this wallpaper I asked had the other part on my order been shipped and was told it would be shipped that afternoon 26/10/23 (I ordered on 22/10/23) 6 days later from receiving the email that it was being dispatched on 26th afternoon I received nothing so I rang customer services (today 1st Nov) and was told they are shorted staffed and my other shipment still hadn’t been shipped I said why? you told me it was being shipped was last week I’ve been in regular contact with the customer service manager and nothing was ever said about longer dispatched times also the website doesn’t state this either and the best she could do is TRY to despatch today so I requested a refund… I’ve ordered from this company in the past and never had any issues the reviews are always quick delivery but 10days after ordering I’ve received nothing… filed a complaint with the company so awaiting a response from this

"Wallpaper sample came quickly and a…"

Wallpaper sample came quickly and a nice size, still deciding though what I am going to do… would definitely use this company though

"Recommended"

Wallpaper arrive do quickly from UK to Australia with no hassles at all. kept up-to-date on delivery as well. Will use again and will recommend

"Excellent service"

Excellent service

"Efficient and prompt"

Efficient and prompt, excellent choice of papers and good sized samples.

"Quick and complete"

The order was received complete, in great condition and sooner than expected to me in Westville, Indiana USA. Thank you!