"Poor option kits and RV selection. "

Did not like kitchen kit items and cost.
Did not like the sleeping kit and cost.
Did not like the RV motor home selection.

"The sales guy Eric Marvin Hautea was…"

The sales guy Eric Marvin Hautea was great , polite , well prepared and knowledgeable!!
Thank you Eric !!

"The adventure trailer promotion code on…"

The adventure trailer promotion code on the website does not work, I had to call the agent to make the reservation. They also could not fix the problem and just gave me the same percent off but if I need to make changes etc it’s still very inconvenient.

"Great booking experience!"

Great booking experience!

"They need to be more flexible or…"

They need to be more flexible or reasonable

"Everything was easy the people I spoke…"

Everything was easy the people I spoke with were very informative and polite this was my first time so they were extra helpful

"My experience was AMAZING!"

My experience was AMAZING! Robby was in incredible. I needed to find an RV to watch the eclipse and all the RVs had been sold out for 10 months. I called at exactly the right time when there had been a cancellation and Robby got right on it to grab it for me as well as give me a wonderful discount! He said as so helpful and friendly. I am so so grateful that my family vacation will be even better now!

"My representative was fantastic"

My representative was fantastic! Great customer service :)

"The person I talk to was really helpful…"

The person I talk to was really helpful and gave me a great rate for my rental.

"While one customer rep was excellent "

While one customer rep was excellent , giving me correct detailed information, another rep on a different day gave me wrong information leading to confusion resulting in the need to change my plans. I was however compensated for the error in this dispute from customer relations without hassle.