"Heath was great"

Heath was great! He was responsive, gave expert help and options to make sure we got the RV and package that best fit our needs. I previously reserved a RV online and now wish I would have gone through Heath. It's rare to prefer a phone reservation over the convenience of online, but the experience was that good. Also, sending contact information and stating that we can reach out with any questions or help, awesome customer service.

"Great customer service"

Easy to schedule/ change reservations, Great customer service

"Friendly attendant"

Entered a chat to have some questions answered and ended making the reservation. The attendant was very professional, demonstrated knowledge of the product he was selling, explained with details all I needed.
Nice job!

"Excellent Service"

Company is great to work with and excellent Customer Service! If I have ever had a question, they are always there to help, we have rented with them twice now!

"The app did not allow us to check…"

The app did not allow us to check pricing or availability had to go and chat with a representative who did pretty well but using a chat site is awkward at best

"Impeccable customer service"

Although I couldn’t keep my reservation, Heath provided timely and detailed information. His friendliness and expertise impressed me. I will definitely plan to book again with Cruise America in the future.

"The agent I spoke with was amazing"

The agent I spoke with was amazing. He went above and beyond to find an RV. He was patient and professional. It's rare these days to get this type of service

"Friendly professional service"

Love this company- second time renting our RV from Cruise America. They answer the phone straight away, super friendly, knowledgeable and professional support from their team. Prices are fair and no sneaky hidden fees. Highly recommend

"We had a really knowledgeable person…"

We had a really knowledgeable person answer all of our questions about renting an RV, we felt like we were making a great decision! Unfortunately we had to cancel our reservation because we were going to use it to travel with our medically fragile family member. She’s fine, just too uneasy about traveling so far. The cancellation call was so kind and helpful and easy as well! We appreciate your great customer service. We were not able to use your company for our trip, but would recommend it!!

"Great Customer Service!"

We have truly enjoyed working with Carla, she has been SO helpful in accommodating our changes and answering all of our questions. We’re SUPER excited for our upcoming trip!