British Essentials

Food, Beverages & Tobacco
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774 reviews
Overall Rating
Customer Reviews about

British Essentials

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Steve Culley

4.00/5.00

"Perfik ta very muchky"

Perfik ta very muchky

31/08/2023

Jodie Doble

5.00/5.00

"There are a few creature comforts that…"

There are a few creature comforts that make life so much better. Thankyou

30/08/2023

Carol

1.00/5.00

"Communication is terrible"

Communication is terrible. I placed an order on a Friday afternoon, and realised Saturday morning that the delivery address was incorrect. I emailed the company Saturday morning with no response, and realised they did not work at the weekend. So Monday morning I emailed them again ....no response. I emailed them again on the Tuesday and the only communication was to tell me that they were going to be delivered to a UK address. I now have to pay more than £10 to get them transferred to me in France. One might have thought that anyone with half a brain would have realised that I didn't want a UK delivery to a UK address ... I could have walked to Tesco if I was there!!!

28/08/2023

Mary N

5.00/5.00

"No problems, luv"

I don't understand some of the low ratings for British Essentials. They handled my $100+ order just fine. There was only one missing item but they refunded me for that once I reached out. Nice selection of British goodies that made me happy to receive, especially the jammie dodgers. :-) All arrived fresh and in good condition.

27/08/2023

david hamilton

5.00/5.00

"Order arrived as scheduled"

Order arrived as scheduled. Package was in great condition, will definitely order again. Very competitive price too

26/08/2023

Alice

1.00/5.00

"BEWARE DO NOT ORDER!"

BEWARE DO NOT ORDER!!
I chose to ignore the other warnings on this site for British Essentials and I was so wrong. My order arrived with half of the items I ordered missing and those that were delivered were damaged.
After contacting their customer service over 10 times I got no response.
Thankfully I used PayPal for the transaction so I was able to dispute through PayPal and after weeks of waiting for a response I finally received a partial refund although nothing was refunded for the shipping costs I paid for items that weren’t delivered.
Find a different company to order from and stay away from British Essentials.
I hope this reviews help stop a bad experience from happening to someone else.

25/08/2023

Pavel

5.00/5.00

"již druhá objednávka,"

již druhá objednávka,
poprvé vše OK,
podruhé 1 zboží nebylo dodáno, ale peníze nám byly
vráceny celkem brzy, takže také spokojenost

22/08/2023

Ms M. Garber

5.00/5.00

"Ordering is a breeze with the website…"

Ordering is a breeze with the website and delivery is efficient and always complete. I appreciate the ease with which I can enjoy my favorite indulgences from the UK.

22/08/2023

David Lillico

5.00/5.00

"Excellent product"

Excellent product. Just what I was looking for. Good quality and a good price. Keep up the good work.

18/08/2023

Mr & Mrs Murrell

4.00/5.00

"Received the items on time"

Received the items on time

12/08/2023
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