British Essentials
Sean Rhodes
"Beware of Hidden Charges"
I find it very misleading, there’s a Canadian flag right in the top right corner to imply you are ordering from a Canadian subsidiary, but what they don’t mention is you are going to be hit with a 30% duty and brokerage fee when your package arrives. For an exporter they should clearly state this. Most exporters I have dealt with in the past take care of this up front. So be aware. They actively entice you to buy more to save on shipping, but then you are hit with an exorbitant importing and brokerage fee.
Skippy Boulton
"Fast service always well packaged"
Fast service always well packaged
Allan
"Well wrapped, but slow to be delivered"
Parcel arrived, pretty well packaged, the unavailable items were refunded without being asked. The problem was the rather long 12 days delivery from ordering. The website says 5-7 days from dispatch (which was true), but fails to inform that it can take 7 days from order receipt to being ready to dispatch, which is a surprisingly long time when competitor companies seem to be able to turn it around in 48 hours or less.
Violeta Matukienė
"Everything ok"
Order delivered and goods are ok
Bruce Tang
"Second time order."
Second time order.
Arrived quicker and in great condition
Fresh products
S Watkins
"I received my order faster than I…"
I received my order faster than I thought! The order was correct and packed well.
cliente
"Good service"
Well packed and quick delivery
Baba Rhee
"Your work is very great."
Your work is very great, wonderful and so excellent.
David Hodgkinson
"Everything was fine except for the biscuits…"
Everything was fine except for the plain chocolate digestives, all packs of which had around 50% of the biscuits broken, which was disappointing ad they are my favourite biscuits which aren't available here in Poland.
Michelle
"So glad you had these when local stores…"
So glad you had these when local stores were out. Thanks!!!
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