"Well I don't know where my money is how…"

Well I don't know where my money is how much I have .it is just all confusing .we where with one company now with other .just very very confused with it all .we where told.all are pension is with you .

"Hard to keep track off"

Hard to keep track off

"Always helpful & easy to use website…"

Always helpful & easy to use website with detailed results

"The fund fees are really expensive."

The fund fees are really expensive.
It is almost impossible to find out the specsheet of the investment product you are investing in.
I would definitely not use this platform if I was not forced by the company I work with

"Your managers are not making the right…"

Your managers are not making the right decision with the funds invested in😡😡😡

"Too slow in arranging transfer of the…"

Too slow in arranging transfer of the pension to another provider

"It’s okay"

It’s okay
Hello

"They never answer the phone or reply to…"

They never answer the phone or reply to emails.

"No correspondence"

No correspondence, no advice.waist of time

"Disatisfied"

been trying to claim my pension since 8th july after sending off the forms. Had no confirmation back that the form had been received. So rang twice to be told that i should get an e-mail the last phone call being on the 4th august still awaiting e-mail reply. Would like to know at some stage what is happening about my pension. not very happy with the service i have received