East Coast Medical Supply

Health & Medical
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707 reviews
Overall Rating
Customer Reviews about

East Coast Medical Supply

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Allen

5.00/5.00

"I've ordered about 5 times and my order…"

I've ordered about 5 times and my order was shipped promptly and correctly

26/09/2018

Satisfied Customer

5.00/5.00

"Best deal online for all your medical…"

Best deal online for all your medical supplies! ECMS offers free and fast shipping, bulk buy, and with occasional discounts, why bother going anywhere else.

26/09/2018

Tanya

1.00/5.00

"Expensive shipping and it’s taking a…"

Expensive shipping and it’s taking a week to get my order

26/09/2018

Buddy

5.00/5.00

"Excellent service & prompt delivery"

Excellent service & prompt delivery! Awesome first experience! Thank you !!

26/09/2018

Ryan Tripoli

1.00/5.00

"Seven days. No tracking number. Still haven't received item."

It took five days just to ship my order. I ordered on Monday and it shipped on Friday. If I would have known it was going to take an entire business week just ship the supplies I would have gone with another company. The shipping is extremely expensive. For the price a tracking number should be included.

I also messaged the company. They said that there was a three days processing time. That is incorrect. In the FAQ's on their site it says 1-2 days unless there are delays. And if there are delays then they should let you know. I asked if there would be a tracking number included once it ships and that was the last that I heard from them.
Literally the top of the worst customer service I have received from an online company before. I will never order from them again. I have also never written a review for a company before, so that should be an indicator of how horrible the email correspondence was and the shipping, no tracking number and cost. It's also Monday. It's been seven days since I ordered and still no shipment. I really wish there was some way I could track somethibg so important as medical supplies.

19/09/2018

Damon

4.00/5.00

"Love your products."

Love your products.
Shipping is very expensive .
My shipment took 10 days, it was delivered to my next door neighbor.
Hope my next order is less money and on time.
Thank you.
D. Dworak

18/09/2018

Michael

1.00/5.00

"Slow communication shipping process was…"

Slow communication shipping process was slow and communication is very poor. Also forgot to ship or didn’t include $50 of my order just ignored basically waiting to hear back from them about it still.

18/09/2018

Jaime

5.00/5.00

"Great service"

Great service! The best I've dealt with. Placing my order was easy and I received it within days. The product was great quality and I will use this company again.

17/09/2018

Joshua Schmidt

5.00/5.00

"Great service fast shipping"

Great service fast shipping

17/09/2018

Richard

5.00/5.00

"Everything arrived in a timely manner…"

Everything arrived in a timely manner and without shipping damage

17/09/2018
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