East Coast Medical Supply

Health & Medical
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707 reviews
Overall Rating
Customer Reviews about

East Coast Medical Supply

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Lou

5.00/5.00

"Excellent reliable service"

Excellent reliable service. Great prices!

10/03/2021

Brett

5.00/5.00

"There was a potential problem with my…"

There was a potential problem with my order and the replied quickly and had an alternative solution if I wanted. Great customer service.

09/03/2021

Steele

5.00/5.00

"I have always had a great experience…"

I have always had a great experience with you guys ! Thank You !

03/03/2021

Michael

3.00/5.00

"Product line > customer care"

I’ve been using this site for years for my in home medical needs. The products are always correct and as described.
They could garner a 5 star review with some customer support. The website doesn’t update you after shipped. No tracking method nor a delivered update which helps if you live in a multi family community. No one ever answers the 800, never. So if your super time sensitive and are counting on usps to stick to the “priority mail” it would be cool if I could track that line we used to get.

02/03/2021

Colton

2.00/5.00

"Back ordered and only sent half my…"

Back ordered and only sent half my order without emailing me to let me know. Not cool.

02/03/2021

Brant

5.00/5.00

"Easy and Quick"

Great price, good products, and prompt shippng what more can you ask for?

01/03/2021

Dylan

1.00/5.00

"I had placed my order last week of a…"

I had placed my order last week of a few items. It was a bit pricey of course but when I received my order, half of it was missing. On the packing slip it was missing one of the items I ordered and one of the items on the slip wasn’t even in the box. I’ve already emailed and called multiple times to speak with someone but i can never get through to talk to anyone. Very dissatisfying

01/03/2021

Kevin Locastro

1.00/5.00

"This is the worst company ever"

This is the worst company ever. They advertised that the item was in stock. It's been 2 months and still haven't received it. They charge outrageous shipping and handling costs as well. Keep saying the item is on backorder. DO NOT USE THIS COMPANY FOR YOUR OWN GOOD!

20/02/2021

Ariel

5.00/5.00

"Easy ordering"

Easy ordering. Everything comes as shown

02/02/2021

Gabriel

2.00/5.00

"Slow to respond"

Slow to respond. Minimally detailed in the response to help. No apology for the large inconvenience, no accounting for the delay in receiving my order or reimbursement of shipping cost, or any initiative or offer to expedite the reshipment. I did not receive any update or confirmation of the correct order being shipped. No detailed invoice, tracking number, notbing.

01/02/2021
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