ERIK'S Bike - Board - Ski

Vehicles & Transportation
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801 reviews
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Customer Reviews about

ERIK'S Bike - Board - Ski

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Greg

5.00/5.00

"Best Bang for your Buck!"

No one was even close on price. Delivered to our son's house and we were good to go to the Sierra's! !

26/03/2017

Belinda

5.00/5.00

"Great Customer Service."

I spoke with a couple of their reps over the phone after I ordered online and they were all so nice and helpful. I live on the west coast so took about one week to receive my board. Perfect condition. I recommended them to a friend and she bought a board the next day!

25/03/2017

MOMO

5.00/5.00

"SHIPED MY PACKAGE ON TIME."

HIGHLY RECOMMENDED!

25/03/2017

Douglas Kelly

5.00/5.00

"Great price, fast shipping!"

It's all in the title

25/03/2017

Oswaldo

5.00/5.00

"Strongly recommended"

Awesome experience. Very helpful costumer service. Loved it!

24/03/2017

Sascha

5.00/5.00

"Best Service"

Bought Bike shoes and Camelbak valve - absolute good articles with good pricing.

24/03/2017

Nancy

5.00/5.00

"Perfect Helmut"

Pleased with the informative and helpful person on the phone. My helmut came quickly and fits perfectly. Definitely recommend Erik's Bike - Board - Ski shop.

23/03/2017

Jim

5.00/5.00

"Good experience and good product"

On line order was handled with no problems, shipment arrived on time and ;product is excellent

23/03/2017

Jake

4.00/5.00

"Mistake with order, but quick to correct!"

I ordered a pair of specialized elite mtb shoes. Upon arrival I noticed the cleat plate on the right shoe was missing. I called immediately after noticing and the part was shipped out same day first class mail. Unfortunately, I was unable to ride over the weekend, but I got the plate on the following Monday and will be good to go for this next weekend. Quick shipping, quick to correct the mistake, and friendly to deal with.

23/03/2017

Mike

2.00/5.00

"Go to store, don't buy online"

Bought a pair of clearance ski boots. They said ships in 3-5 days. A week goes by and I don't hear anything or get any communication. I reach out to customer service and after another 48hours I finally get a response saying boots are not available. They billed my credit card as soon as the order was placed, yet took over a week to say they can't fill the order. Terrible online experience compared to other online merchants. They then offered a substitute which wasn't as good of a boot or deal, I said yes anyway immediately as my options were limited as inventory was more picked over. The next email from them was another apology saying the substitute they promised is no longer available. Now their offer was an even inferior boot to their substitute and was going to cost me 25% more $ than the original pair I ordered. Terrible experience.

22/03/2017
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