"Great customer service"

Great customer service. Very happy with 1st Energy, have recommended them to family and friends. We had a hassle free transition from one property to another.

"It was simple and easy to sign up"

It was simple and easy to sign up

"$157 service fee a month"

$157 service fee a month

AVOID 1st energy

"He was very knowledgeable helped me out…"

He was very knowledgeable helped me out with my situation and put me onto the right person very happy with the service

"Very smooth signup experience"

Very smooth signup experience, quick to provide online account with status of transfer. Only issue was the email welcome pack referred to a different plan name ‘zero discount’ than what we had signed up for ‘1st Saver Online’..also did not show the plan reference code which both combined I wouldve used to validate we were on the correct plan as requested. The conditions and charges were however correct.

"honesty"

you were simply up front honest thats all a customer wants

"Initial contact was great"

Initial contact was great, yet to receive a bill and see if the promises and reates are cheaper.

"Great service"

He was very helpful and explained everything in an excellent manner, also was very caring

"Carmel was easy to talk to and not pushy"

Carmel was easy to talk to and not pushy

"Helpful 1stEnergy staff."

Firstly, I got straight through on the phone. Ash was very professional and helpful. He dealt with my request quickly.