"The WORST experience ever !"

The WORST experience ever !! - ordered & paid some (in stock) work boots, waited several days, phoned 3 times, kept being told Hermes have them, eventually was told that Hermes have "lost" them, REALLY ??
Just lie after lie - DO NOT TRUST THIS COMPANY.
Liam (who I'd been speaking to) kept on telling me that the boots had been dispatched and then "faked" an email reply from Hermes saying that they had lost them !! UNBELIEVABLE !!!
Have now accepted a refund BUT STILL WAITING for it to get to my credit card company - why am I not surprised !! - I will take Legal action very soon and report them to the Trading standards Authority if necessary.

"Very poor logistics"

Very poor logistics. Waited nearly 3 weeks for my order to arrive

"Great website"

Great website, great prices, all round 5 star experience.

"Couldn’t be happier with the service"

Couldn’t be happier with the service. I’ll use them again in the future.

"I was happy with the item I ordered…"

I was happy with the item I ordered when I eventually received it, I ordered some snicker shorts for my partner for his birthday and I ordered them I’m good time at least 2 weeks before, yet they took around 3 weeks to arrive so I was very disappointed with this.

"Very happy with my purchase..im a…"

Very happy with my purchase..im a returning customer received an email thanking me for repeat business..love that. Boots were to big so returned ..exchange arrived quick so brilliant.
Great customer service great prices!..will definitely give more return custom..thankyou.

"Fantastic service and great company to…"

Fantastic service and great company to deal with

"Great products at great prices"

Great products at great prices

"Item was delivered by fed ex and left…"

Item was delivered by fed ex and left on the front door with no one in. This after me leaving delivery instructions which the driver ignored. Now 6 days has passes and still playing ping pong with emails trying to resolve the issue. Very poor customer service

"Poor customer service"

Product was good quality but sizes were on the small side. Delivery was good but no response from customer service regarding exchanging the item for a larger size.