"I ordered the impression kit"

**update** I ordered the impression kit 10/08 with a eta of 10/11 after a week with no kit or update, i reached out got a generic response, after week two i requested a refund and was told I couldn’t get one, then I left a 1 star review stating I never received my kit (which was true at the time) Fast forward- i finally get my kit 10/27 (partially my fault do to not checking my mailbox for a week, but was no longer expecting the package and assuming I got scammed as an updated eta was never provided) anyway- do my impressions and return the kit; today is 10/30- my impressions will not deliver until 10/31- I get an email today stating they are not going to continue with me and giving me my money back…. At least I get my refund.

"Everything was great"

Everything was great. The instructions were very clear and the website was easy to use. My only complaint is that my advisor did not respond when I wanted to change the day of pick up. I did change it myself with USPS, but have still not heard back from the advisor, which I thought was someone to walk me through the process the whole way.

"Very communicative up front with…"

Very communicative up front with product explanations

"Ordering the impression kit was fast…"

Ordering the impression kit was fast and seamless , I appreciate how fast they get the kit out to you to quickly get you started!!!!!

"Completed impressions"

Just completed the impressions and put them in the mail. It was an easy process, although a little drooly… LOL

"Easy Peasy!"

The process was super simple and instructions were easy to follow.

"The directions are simple and easy to…"

The directions are simple and easy to follow. Speedy delivery and easy return process

"Easy process for the most part"

Easy process for the most part. Still waiting on my aligners. However the consistent emails everyday it was okay but it’s overwhelming. Every 2 days or so would suffice. I’m looking forward to my aligners though.

"Byte’s impression kit was packed full…"

Byte’s impression kit was packed full and made me feel very comfortable doing the impressions myself. I would recommend using their business for all of your teeth straightening needs.

"Took my money and then got ignored…"

Took my money and then got ignored after failed delivery…