"You're efficient at securing orders and…"

You're efficient at securing orders and sending out the aligners, but customer service ghosted me when I had questions about my aligner program. This creates distrust toward the company

-Alex

"The customer service is terrible and…"

The customer service is terrible and it’s very difficult to get a supervisor or manger on the phone.

"Very knowledgeable and explained…"

Very knowledgeable and explained instructions very well.

"Everything was easy and efficient from…"

Everything was easy and efficient from start to finish. Customer service was excellent and accommodating. My 15 year old son and I had the most fun taking the required photos while making his implants! We can’t wait to see the results of the aligners!

"This process was very easy to complete and my aligners were received weeks before expected. Definitely recommend."

This process was very easy

"Prompt Service. I decided to fix my smile"

I decided to fix my smile. I received notice that my aligners will arrive soon. I couldn’t have schedule a dental appointment this soon. I can’t wait to see the results

"Very easy to use & all of the…"

Very easy to use & all of the information has been upfront & seamless.

"Everything was great except for the…"

Everything was great except for the payment plan options. I was told I could use Discover with Split it. 4 days later with much troubleshooting it was finally determined they don't accept Discover anymore. I had to find another option.

"I did not order the whiten kit or aligner cleaner "

I did not order the whiten kit or aligner cleaner. Now, I’m being charged for something I said no to from the beginning.

"Very easy to get started with"

Very easy to get started with. They make it seamless & explain things to where anyone could feel comfortable doing it!