Foyr Neo

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Foyr Neo

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Robin Hall

5.00/5.00

"great customer service"

great customer service. I had made a mistake and not cancelled in time (by just 2 days) - the team were able to cancel and delete my account and give a full refund when I explained that we had made a mistake due to difficult circumstances

16/06/2023

SR

5.00/5.00

"Really helpful Success and Support team"

It usually takes me some time to understand how to start using a software but with Neo it was a completely different story. They have an amazing Customer Success team that was extremely patient with me and took the time to help me understand all the nuances of the software. I can call myself a pro on Neo within a week. Go Neo !

16/06/2023

Makaila Moise

1.00/5.00

"UNPROFESSIONAL and a SCAM"

UNPROFESSIONAL and honestly, a SCAM. I decided to try them out for a small project, and it was okay, but there were some learning curves, and also, having to keep purchasing credits was annoying. I canceled my subscription, and they kept trying to charge me. I sent an email explaining that I was canceling my subscription, and now they keep spamming my email and phone asking for feedback. It's been about 2 months since I canceled, I've tried to tell them to stop contacting me, and I've blocked email. Now they have been harassing my phone.

09/06/2023

Georgina Muirhead

5.00/5.00

"I absolutely love this software!"

I absolutely love this software!! As a commerical UK based designer I have been using Neo Foyr for just over a year and have found it to be a great package that provides everything I need at an affordable price.

Customer relations is amazing and very responsive, be it a query on my account, advice on using the software or help with modelling products Neo Foyr have proven to provide excellent ongoing care.

I have just increased my package to premium and purchased the Mood Board package renewing for another year.

I cannot recommend Neo Foyr enough

25/05/2023

Kierra

5.00/5.00

"Great service!"

Great service! Incredibly fast rendering time and very easy to learn. The customer service is amazing, they always answer questions quick. Would recommend!

25/05/2023

Steve Wickens

5.00/5.00

"Great product (though understand that…"

Great product (though understand that rendering-based cloud products can be slow at times). Great Customer Success team (Noemi Olalo has been consistent, excellent contact). Product is powerful but not for someone without time to practice it a bit. Be careful that you are signing up for a subscription and need to meet with them before canceling if you decide to ever cancel. (not hard to do, just requires a quick meeting so they can gather user feedback)

12/04/2023

Suzanne Henderson

5.00/5.00

"I have been using Foyr for a few months…"

I have been using Foyr for a few months now, and I have to say that I am thoroughly impressed with its capabilities. The software is incredibly intuitive, and I was able to get up to speed and running with it in no time.

One of the things that I love about this software is how versatile it is. It supports a wide range of file formats and the 2D and 3D modeling is very clear.

The rendering engine is also top-notch. I am consistently impressed by the quality of the renders that I'm able to produce with this software. The lighting and shading options are incredibly powerful and allow me to create realistic scenes with ease.

Another great thing about this software is the community that surrounds it.
Noemi Olalo has given me several tutorials and resources available online that have been invaluable. She is patient and clear with her instruction and her classes always give me the ability to produce improved designs.

Overall, I would highly recommend Foyr to anyone looking for a powerful and versatile design rendering solution. It's an excellent choice for both beginners and professionals, and I'm confident that you'll be just as impressed with it as I am.

24/02/2023

Lynn Flores

5.00/5.00

"Great Company!!!"

Great Company!!!! The help that I have received is SUPER!!! The teacher I had Noemi has been so patient and kind. Makes sure I understand and really wants me to learn. There is not many companies that would take the time for a person like that. I love what is being shown and my plans and my designs are coming alive. It is a great program to have and I am so happy I renewed my contract with them. I highly recommend this to designers, builders.
Thank you so much!
Lynn SD

11/02/2023

John

1.00/5.00

"I am a recent purchaser"

I am a recent purchaser, and I am sorry to tell you that I can't give Neo more than 1 star. Here's an outline of my experience: 1) I've reported defects, but they have not been resolved. For example, the ruler functions don't work properly, and they are critical. 2) There is no written documentation on the product - to learn it you use 'master classes'. An experienced user will help you learn the software during Google Meet session. These are limited to 1 hour and require scheduling your time and their time, limiting your progress. The person assigned to me disappeared - stopped showing up on line. 3) The tool set is NOT intuitive. I was able to learn to design a kitchen, but I'm retired and have time to practice. 4) After several master classes, I don't know how every thing works, again due to the fact there is no documentation or tutorial. 5) The use of YouTube for training is awful. Some of the vids are for a prior version. 6) Now I have to do another design, but I'm concerned about investing time again because of the bugs I reported. I could go on, but you get the idea - it's not easy to learn, and there are serious bugs with the tools. 7) Neo sent me a welcome email and it stated they had tech support 24x7, but when I tried to reach TS via their Chat tool, they were all off line - so no tech support. So, I can't recommend this to anyone. 8) They offer 2 weeks of free time before they bill you, but with all of the issues, you can't actually learn this in 2 weeks.

09/02/2023

Todd

5.00/5.00

"great for client presentations."

Unlike, many design programs this one is intuitive and easy to learn. The range of functions is impressive and the renderings life-like. Well worth the money as a tool of presentation to your clients.

27/01/2023
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