"Excellent groom for my dachshund cross…"

Excellent groom for my dachshund cross yet again. Thank you . Always pleased and great results.

"Exceptional staff"

Exceptional staff. So patient with my very temperamental Westie. Fabulous with my nervous Westie cross. Best groomers I've found.

"Apparently there was a mix up with my…"

Apparently there was a mix up with my booking and I was moved to a different date and time . Sadly no one bothered to let me know. Was not impressed.

"Poor customer service "

When going for my appointment I was told I did not have a booking. Once they found it they told me that they have had lots of staff leave and someone should’ve rang to cancel. A courtesy call would’ve been nice to let me know it was cancelled

"I love taking my dog to the groom room…"

I love taking my dog to the groom room in Stockport. They love my dog and always do an excellent job.

"Very slow - avoid "

Very slow. Checking in/out is always so so slow!!! It’s so annoying and I’m going to be changing groomers now. My appointment was at 10am but now because you seem to offer walk in nail clippings and some other dog was there, my dog wasn’t taken in until 10.30. I make plans around my dogs groom and it delayed me that day. Weird how you can’t get an appointment easily yet there’s plenty time for walk in nail clippings. Ridiculous place gone massively down hill.

"Had a wuffly time at the pawspa "

Me and my brother Sir Benjen Bark, first of his name, visited the Spa at Winwick for our regular pamper and groom session. A warm welcome as always from the staff and in the wag of a tail we were in the bath…. Spa treatments are always a must at this venue. Lots of stokes and pats as we were pampered to our doggy hearts content. Highly recommend the blueberry facial - we smell amazing and quite tasty too. Will definitely be back. No ruff edges anymore. Love from Dexter the Destroyer.

"Friendly"

Friendly, knowledgeable and caring staff

"Excellent cut and very friendly"

Excellent cut and very friendly

"Lovely experience"

Lovely experience, really caring