"Very good service"

Very good service

" a great place to bring your pet "

Can’t thank Laura enough for her time and patience, my dog is full of anxiety. He was very distressed on his recent groom, she managed to give him a beautiful cut this is definitely down to her profession manor and empathy. I am embarrassed to say my dog scratched her arm she didn’t mention it until I asked her if he did it. I apologise for the pain this caused her!
I highly recommend the groom room, Laura is definitely worth her weight in gold.

"Millie did a wonderful groom for Teddy…"

Millie did a wonderful groom for Teddy and Sheng

"The two ladies were great"

The two ladies were great. Really understanding about a dog that’s very sensitive having a groom and did a great puppy groom. Thoughtful and good with dogs.

"ust wanted to say a big thankyou to…"

Just wanted to say a big thankyou to pets at home groomers in Coventry,
I have a little miniture dachshund, that has a lot off problems with his front nail, it was ripped out, then when it grew back it was at a very funny angle, my husband took him there , a lovely girl did a great job off cutting his other nails , but did not feel confident to attempt doing the funny nail, and said to bring him back when one of the more experienced groomers were there.
My husband took him back today and the man did a wonderful job. So a big thankyou. To him.
After many visits to different vets and groomers, I am so happy 😊 to find someone so experienced, 5 stars all round , I will be back soon.
From a very grateful owner.
Xx

"Excellent "

I recently took my dog to Groom room at poole and I couldn't be more pleased with the experience. From the moment we walked in, the staff was welcoming and professional. The groomer took the time to understand my dog's needs and preferences, ensuring a personalized grooming session.

The facility was clean and well-maintained, reflecting their high standards of hygiene and care. My dog, who is usually a little anxious being left for grooming, was surprisingly calm and happy throughout the process. Staff demonstrated exceptional skill and patience, handling my dog with great care.

The grooming results were outstanding. My dog's coat was perfectly trimmed, and they smelled fresh and clean. I also appreciated the little touches, Overall, the service was top-notch, and I will definitely be returning. Highly recommend Groom room for anyone looking for quality dog grooming!

"Great grooming parlour "

When arriving I was there 2 minutes before 9am the staff let in the shop only Vet appts and not groom dogs it was so hot outside I was surprised that 2 minutes before appt mattered. When arriving with the grooming department they as always are friendly polite make your pet feel very welcome and efficient. Our dog came out happy and clean with a waggy tail. She was given a new bandanna. All forms completed and appropriate questioned asked when checking in and when collecting we was updated on her progress and any concerns.

"Dog grooming "

The company and the experience all the staff are always friendly and outgoing and polite even though they are busy doing others thing's they have always got time for people who go in and out.

"Very poor service, not groomed, not clean."

I paid for a full groom and paid extra for de-shedding.

He came back with dirty ears (ear cleaning is specifically mentioned as being included).

They didnt bother tidying the hair around his laws.

He came back full of loose hair, despite having a full groom.

Absolutely useless, incompetent thieves.

"Lovely summer cuts to both my dogs …"

Took both my American cocker spaniels yesterday and both came back beautifully cut and happy that they were so much cooler in this weather