"Updated Review - a very different experience"

Contrary to my previous review, I have now had a totally different experience with Poochplay. I previously wrote 'do not touch this company'. Customer service was non-existant, be it to queries or product performance. New management is now involved and the customer service has been second to none. They contacted me 18 months after purchase. For some reason, I know not why, I hadn't thrown the Tracker out and am now able to put it to the test. So far so good, and I've had answers to all queries raised and been asked for feedback. What's not to like. So far so good.

"Loved the pooch play however it only…"

Loved the pooch play however it only lasted 2 weeks as became detached from the collar.... have ordered another with the band- wasn’t that obvious to order a band if you have an active dog. Why does the band not just come as part of the tracker after all it was only £2.50.

"Easy buying experience"

Easy buying experience

"Quick and efficient service."

Quick and efficient service.

"Be very careful this item is not secure, and company did not respond to my 2 emails."

This product comes off very easily my pup broke the rubber holder and sat chewing the actual pooch play itself. I wrote twice to the company with no reply. My dog was able to open the pooch play and I found him chewing the open item and he had opened the tech bit not the bit where he battery goes. How lucky that I was nearby and found him chewing it!
Now I have written this my poochplay tags aren't working, Strange

"Gives me confidence"

I was paranoid if my dog was been walked by her dog walker. This gives me the confidence not to worry whilst I’m not at home, also giving me the amount of time active, steps and time of day she was walked. Seems very waterproof as well...bonus!

"Great item my dog wears it all the time…"

Great item my dog wears it all the time it’s amazing how are he has travelled great buy worth every penny. Would recommend

"I was surprised how easy it is to set…"

I was surprised how easy it is to set up. It doesn't have any buttons on it so I wasn't sure how to setup, however the app was self explanatory and took a couple of minutes to get it up and running. It is small and unobtrusive, and the battery doesn't need recharging. I am very impressed by this little tech for my labrador. :)

"Very cool gadget for dogs"

Very cool gadget for dogs. My friends think I’ve gone too far by getting a ‘fitbit’ for the dog but I know she is very well exercised :)

"Great device! Fitbit for dogs!"

Excellent little tracker for tracking what my dog has been doing.
Light weight for the collar too.