"Really poor customer service"

Really poor customer service. Ordered many items last summer and they have gone mouldy within the year. Customer services not interested to resolve the issue. Would not recommend buying from them !!

"Do not do it they are a scam I ordered…"

Do not do it they are a scam I ordered a ride on tractor that had come damaged they are refusing to send another one out and no refund there a scam

"Only sent part of the swing and are…"

Only sent part of the swing and are uncontactable, trading standards now involved to help shut this company down, avoid at all cost

"If I could give 0 stars, I would "

If I could give 0 stars, I would. Only part of my order arrived, rendering the whole thing absolutely useless. Tried calling, no answer. Tried emailing, no reply. They've blocked all the comments on their social media pages. Having used this company before without issue, I ordered in good faith without checking more recent reviews. More fool me. An absolute scam!

"Missing parts meant the product was…"

Missing parts meant the product was unusable. Shocking customer service. No answer to phone- left waiting over half an hour and no one answered. Emailed twice. Unable to get hold of anyone

"Very bad company"

Very bad company
Please listen to You and Yours BCC reveiw
They are terrible

"Do not buy from here"

Brought a mini Moto for my daughter for Christmas used twice and now won’t start , had several issues with the bike from start. They won’t do anything as out of 30 day warranty - disgusting good not fit for purpose

"Very poor products/ service"

Very poor product (£400 trampoline- base has to be repeatedly replaced) - customer service woeful.

"HIGHLY RECOMMEND"

I couldn’t recommend outdoor toys enough. Yes their delivery times are slower than usual but you receive an email straight after your ordering explaining that due to unforeseen circumstances they are behind deliveries at the minute. I kindly asked them on messenger (Facebook) how far behind they would be for deliveries and they explained that it was around 2 weeks & you know what, that’s absolutely ok. If you don’t want to order one of there items for a certain date, just plan ahead and try and order it well before so you don’t have to worry that the item might not come until after x date.

We ordered a swing set with a slide and monkey bars, all 3 of my kids absolutely love it!!! Totally worth the money

"Terrible. I find this company incredibly…"

I find this company incredibly frustrating to deal with. I ordered a play frame, which should been delivered in 2-4 weeks, after 6 weeks of waiting I cancelled the order. They advised me they would offer a refund, then left the delivery on my step the following day.
I arranged collection, they said they could not refund me until they had received it back.
After another week they confirmed receipt and said would issue a refund in 2-5 working days, we are now 12 working days later with no refund, no response to emails or update.
I would not recommend this company at all.